The Engagement Manager will lead our Aquent Studios embedded agency solution to support a specific client. The EM is the key client relationship manager interfacing daily with client managers, our team, and stakeholders to ensure that our agency delivers high quality work and customer satisfaction.
Aquent Studios (aquentstudios.com) is a specialty software services division of Aquent, the largest marketing and creative staffing firm in the world. Although that sounds big, the Studios division feels like a small company as our modest teams work closely to deliver outstanding applications for our diverse clients.
We’re looking for an excellent team player who is passionate about managing customer engagements for web design and development projects. You should be someone who enjoys leading customer-facing projects, has an interest in web & app development and has excellent organizational & administrative skills. You will have the opportunity to do all of these things at Aquent Studios.
Typical Billable Responsibilities
Engagement Management - working directly with customers
Project coordination - SOWs, POs, timesheet approvals, invoices, etc.
Screening candidates and coordinating customer interviews for talent
Onboarding new talent
Typical Non-Billable Responsibilities
Assist with sales
Collaborate on proposals
Help with project feasibility analysis
Support project estimation efforts
Proven client management skills
Confident Project Manager for IT projects
Strong verbal and written communication skills
Organization and administrative skills
Passion for Agile web development
Track record of success with customer relationships
Knowledge of procurement practices and contracts
Financial services industry experience
Interest in future Agile or Scrum Master certification
Mentoring and training teams
Background in project or general management
Managing strategic customer relationships
Prior history with some aspect of web design and/or web development
We are a global workforce solutions company that helps organizations find, grow, and support their most valuable resource - people. More than 30 years ago, we invented the creative and marketing staffing speciality. We continue to be the largest creative staffing firm in the world. By challenging conventional wisdom, we continuously innovate across talent, services, and technology within the creative space and beyond.
Vitamin T/Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
- Pay Type Salary