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Engagement Manager

Virtual Req #187
Friday, May 28, 2021

The Engagement Manager will lead our Aquent Studios embedded agency solution to support a specific client.  The EM is the key client relationship manager interfacing daily with client managers, our team, and stakeholders to ensure that our agency delivers high quality work and customer satisfaction.


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The Team

Aquent Studios (aquentstudios.com) is a specialty software services division of Aquent, the largest marketing and creative staffing firm in the world. Although that sounds big, the Studios division feels like a small company as our modest teams work closely to deliver outstanding applications for our diverse clients.


The Position

We’re looking for an excellent team player who is passionate about managing customer engagements for web design and development projects. You should be someone who enjoys leading customer-facing projects, has an interest in web & app development and has excellent organizational & administrative skills. You will have the opportunity to do all of these things at Aquent Studios.


Typical Billable Responsibilities

  • Engagement Management - working directly with customers

  • Project coordination - SOWs, POs, timesheet approvals, invoices, etc.

  • Screening candidates and coordinating customer interviews for talent

  • Onboarding new talent

  • Financial analysis

  • Mentoring/Training


Typical Non-Billable Responsibilities

  • Assist with sales

  • Collaborate on proposals

  • Help with project feasibility analysis

  • Support project estimation efforts


Skills Required

  • Proven client management skills

  • Confident Project Manager for IT projects

  • Strong verbal and written communication skills

  • Organization and administrative skills

  • Passion for Agile web development


Skills Desired

  • Track record of success with customer relationships

  • Financial analysis

  • Knowledge of procurement practices and contracts

  • Financial services industry experience

  • Interest in future Agile or Scrum Master certification

  • Mentoring and training teams


Experience Required

  • Background in project or general management

  • Managing strategic customer relationships

  • Prior history with some aspect of web design and/or web development

About Aquent:

We are a global workforce solutions company that helps organizations find, grow, and support their most valuable resource - people. More than 30 years ago, we invented the creative and marketing staffing speciality. We continue to be the largest creative staffing firm in the world. By challenging conventional wisdom, we continuously innovate across talent, services, and technology within the creative space and beyond. 

 


Vitamin T/Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

Other details

  • Pay Type Salary