Engagement Manager

Virtual Req #173
Friday, May 28, 2021
The Engagement Manager will lead our Aquent Studios embedded agency solution to support a specific client.  The EM is the key client relationship manager interfacing daily with client managers, our team, and stakeholders to ensure that our agency delivers high quality work and customer satisfaction.

Program Management: 

  • Successful track record in client services: understanding the client's business with exceptional customer focus, including internal customers

  • Advanced understanding of program management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings

  • Experience in marketing consulting, agency, or client-side consumer marketing environment

  • Navigating the client’s internal structure, which will include identifying and partnering with key stakeholders on any given project, and facilitating broad communication to eliminate obstacles 

  • Ensure systems and processes are defined, reviewed, improved and maintained efficiently and effectively

Team Management and Leadership: 

  • Possesses Minimum 5+ years account, team and delivery management experience with a strong understanding of the talents and experience that make up a high-functioning creative team, and how to allocate those resources to drive success on every project/engagement.

  • Leadership of team including providing guidance, coaching, mentoring, and subject matter expertise

  • Demonstrated ability to work cross-functionally, and collaborate with distributed teams in a virtual environment and mentor all levels of team members

  • Exemplifies grace under pressure is a natural team leader and comfortable working directly with clients

Financial Management: 

  • Significant responsibility over team/dept financials and ensuring profitability

  • Experience with negotiating project scope and associated pricing so work delivers optimal/targets for both our clients and our company

About Aquent:

We are a global workforce solutions company that helps organizations find, grow, and support their most valuable resource - people. More than 30 years ago, we invented the creative and marketing staffing speciality. We continue to be the largest creative staffing firm in the world. By challenging conventional wisdom, we continuously innovate across talent, services, and technology within the creative space and beyond. 


Vitamin T/Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Other details

  • Pay Type Salary