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Director - Capacity Building - California Chapter

NASW California Chapter, 1016 23rd Street, Sacramento, California, United States of America Req #3
Wednesday, March 24, 2021
To be considered for this position, please upload your resume and cover letter at the prompt.

Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members. NASW works to enhance the professional growth and development of its members, to create and maintain professional standards, and to advance sound social policies

NASW-CA’s capacity building program is the chapter’s training and professional development arm, dedicated to raising the capacity of social workers to strengthen their clinical practice, develop at highly ethical professionals, and participate in all levels of micro, mezzo, and macro change that is rooted in social justice values.


  • Assume responsibility for and manage all aspects of the chapter’s capacity building program including, but not limited to, strategic planning, program policies and procedures, budgets, assessment of data, marketing, course development, online system functionality, and customer service related to the Capacity Building program and NASW
  • Assess, update, improve, and expand capacity building course content based on adult learning principles, California LCSW licensing regulations, registrant feedback (course evaluations), and ongoing program data and statistics 
  • Assess, update, improve, and enhance the functionality of the remote learning platforms to ensure timeliness, efficiency, and responsiveness to the needs of team members (administrative side of system) and online registrants (user side of system)
  • Through the ongoing assessment of data, ensure the capacity building program’s income and profit margin
  • Effectively recruit, train, supervise, and evaluate chapter employees and independent contractors including a programmer, authors/instructors, technical specialists, professional editors, consultants, university faculty, and so forth
  • Effectively track, evaluate, and enhance the capacity building program website and all related features and components
  • Stay abreast of digital engagement trends for associations and professional development education and provide recommendations for enhancements.
  • Be familiar with all of the NASW benefits, services, and resources both at the national and state chapter levels, and be able to incorporate and highlight these benefits, services, and resources into the capacity building program and courses
  • Represent NASW in a manner that is responsive, professional, respectful, knowledgeable, and appreciative of members and nonmembers, NASW staff, volunteers, and interns, as well as the community at large, including social work university programs and employers

Agency Support and Development

  1. Attend staff meetings, as assigned
  2. Participate in professional development opportunities, as assigned
  3. Other duties as assigned




  1. Knowledge of and/or experience with professional membership associations and the social work profession
  2. Exemplary verbal and written communication skills, including editing and formatting of virtual course and marketing content
  3. Proven ability to successfully manage multiple projects with multifaceted requirements, details, and deadlines involving a variety of team members
  4. Proven ability to analyze and resolve problems quickly and efficiently with limited resources
  5. Experience effectively communicating with technical consultants related to programming and maintenance of capacity building program website features
  6. Ability to work both independently and as a team member as part of the California chapter and the capacity building program, as well as the various NASW national and state associates
  7. Proven ability to organize and manage vast quantities of information and material with superior attention to detail
  8. Flexibility: ability to adapt to dynamic environments; comfort with ambiguity and complexity
  9. Enthusiastic about bringing people together and helping them be their best
  10. Values listening to and honoring the wisdom of people on-the-ground and developing theory grounded in their lived experience
  11. Ability to give and receive constructive feedback; display a desire for continuous learning and self-improvement
  12. Ability to travel within California

Master’s degree in social work (MSW) or related field, or equivalent work experience.


Required Experience

  1. Minimum five years developing and managing all aspects of a financially successful professional development and/or education program for behavioral health professionals and/or allied professionals.
  2. Demonstrated knowledge of social work licensing requirements and process along with continuing education requirements nationwide, and most especially for California
  3. Proven ability to track education standards and trends nationwide and ensure these are reflected in programs
  4. Proven business management skills: experience developing marketing strategies and tools, balancing a budget, ensuring profit margins, implementing responsive customer service, and developing and maintaining high-quality multimedia online content
  5. Minimum of five years recruiting, training, supervising, and evaluating performance for employees and independent contractors

Strongly Preferred Experience
LCSW and minimum of 3-5 years of nonprofit management experience strongly preferred.

This position is currently fully remote in light of the COVID-19 pandemic, but may require regular visits to the Sacramento office once the state’s shelter-in-place order is lifted. The salary range is between $70,000 – $90,000/annual, with eligibility to receive a generous benefits package.

Selection Timeline:
Candidates will be contacted to participate in a telephone screening and two virtual interviews through the months of A
pril through May 2021. We anticipate the candidate will begin employment on July 1, 2021.  

NASW is an equal opportunity employer.  As such, NASW is committed to promoting and providing equal employment opportunities to all applicants and employees.  The selection of personnel, including new hires and promotions, will be on the basis of qualifications designed to ensure appointments of persons able to effectively discharge the duties and responsibilities of their position.  The Association will not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, sexual orientation, gender, gender identity or expression (including transgender status), marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  The Association will also abide by applicable Affirmative Action requirements mandated by any federal contracts.

Other details

  • Pay Type Salary
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  • NASW California Chapter, 1016 23rd Street, Sacramento, California, United States of America