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  • Pasig, Metro Manila, Philippines
    Req #2664
    Tuesday, June 15, 2021
    The Workforce Management Director is responsible for the development and direction of the Workforce Management (WFM) team, primarily located in Manila, Philippines. This position is responsible for insuring optimal forecasting, staffing, and scheduling compliance for existing programs, as well as accurate forecasts of future staffing needs to support recruitment efforts for new and existing clients. This position will work closely with Program Directors and Program Managers to assess the impact ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2652
    Tuesday, June 15, 2021
    Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable Food manufacturers of cereals, cookies and snacks. Translate your enthusiasm into a job where you can help people better use the products and brands they depend on.    Duties & Qualities Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers Help facilitate, analyze & resolve customer issues ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2668
    Tuesday, June 15, 2021
    Alta Resources, located in Fort Myers, is looking for Full-Time and Part-time Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service.   We are looking for Customer Service Reps like you.   When you work at Alta Resources as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers. What You’ll Do: ... More
  • Pasig, Metro Manila, Philippines
    Req #2570
    Tuesday, June 15, 2021
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Pasig, Metro Manila, Philippines
    Req #2569
    Tuesday, June 15, 2021
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2649
    Monday, June 14, 2021
    The Business Analyst will be responsible for sourcing data, creating and maintaining reports, and analyzing operational performance.  Internally this includes the creation of insightful visualizations, publishing of required daily, weekly, and monthlyreports and scorecards and the timely communication of important trends and suspicious outliers.  Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders.  In addition, he/s ... More
  • Pasig, Metro Manila, Philippines
    Req #1249
    Friday, June 11, 2021
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2635
    Thursday, June 10, 2021
    The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing orprospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involvework activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2630
    Wednesday, June 9, 2021
    This positions responsibility at the Fulfillment Center are mainly but not limited to:  picking, packing, quality assurance, sorting, and feeding or replenishment at the cold seal machines.ESSENTIAL DUTIES ANDRESPONSIBILITIES includethe following. Other duties may be assigned.Pickcustomers orders per the pick ticket/order formConductquality assurance checks within duties assignedPackagecustomer orders in shipping containersSortpackaged orders by BMCFeedpicked orders at the cold seal machine(s) a ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2597
    Wednesday, June 9, 2021
    The Customer Care Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motiva ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2609
    Thursday, June 3, 2021
    SUMMARY This position is responsible for high volume recruitment focusing on open positions within the areas of care and sales.  This involves forming strong partnerships with hiring managers and following a comprehensive recruitment process to meet hiring needs.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Complete steps in the recruiting process including , but not limited to, reviewing and managing requisitions, pre-screening ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2645
    Thursday, June 3, 2021
    Alta Resources is hiring Account Managers for one of the most recognizable consumer packaged goods (CPG) companies in the world. As an account executive with Alta, you’ll be responsible for managing an established sales portfolio and all related sales activities on behalf of our client. You’ll work directly with wholesalers, distributers and retailers to ensure our client’s products are in front of consumers. Work from home, in the office or a blend Up to 20% travel & you keep all ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #2644
    Thursday, June 3, 2021
    Alta Resources is hiring Account Managers for one of the most recognizable consumer packaged goods (CPG) companies in the world. As an account executive with Alta, you’ll be responsible for managing an established sales portfolio and all related sales activities on behalf of our client. You’ll work directly with wholesalers, distributers and retailers to ensure our client’s products are in front of consumers. Work from home, in the office or a blend Up to 20% travel & you keep all tr ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2619
    Thursday, June 3, 2021
    Alta Resources is hiring Account Managers for one of the most recognizable consumer packaged goods (CPG) companies in the world. As an account executive with Alta, you’ll be responsible for managing an established sales portfolio and all related sales activities on behalf of our client. You’ll work directly with wholesalers, distributers and retailers to ensure our client’s products are in front of consumers. Starting at $45,000, based on experience, plus incentives & bonuses ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #2639
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located in the Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our company. Those members all have a passi ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2641
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all have a ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA
    Req #2641
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all have a ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2642
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all h ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2642
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community within our company. Those members all h ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA
    Req #2639
    Thursday, June 3, 2021
    Alta Resources is hiring Customer Service Representatives, located in the Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our company. Those members all have a passi ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2624
    Wednesday, June 2, 2021
    New employees have the option to work from home or in the office. Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2573
    Wednesday, June 2, 2021
    Alta Resources is looking for Social Media Specialists, at our call center, to support our client’s  products. Use your knowledge & creative writing skills to assist our client’s customer service team. As an integral part of our social media team, you’ll flex your creative muscle to help consumers and influencers on Facebook, Instagram, Twitter and other social platforms. As a Social Media Specialist, you will gain useful digital marketing & customer service experience to take your career to t ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2490
    Friday, May 28, 2021
    SUMMARY The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2589
    Friday, May 28, 2021
    The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs.  This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints.  This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives.  It requires individuals to have a ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA
    Req #2581
    Thursday, May 27, 2021
      SUMMARY This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. Effectively manages accounts that require research, analysis and identification of account trends and reporting ... More