Multi-Channel Customer Service Rep

Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America Req #2458
Thursday, March 25, 2021

Alta Resources is Hiring!

New  employees have the option to work from home or in the office.

Alta Resources is looking for Multi-Channel Customer Care Representatives, at our call center, to support our client’s infant, baby & toddler care products. Use your wisdom and knowledge to help parents & caregivers with product questions regarding diapers, wipes and everything else related to keeping little ones clean and happy.

Duties & Qualities

  • Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers
  • Help facilitate, analyze & resolve customer issues
  • Provide product support, solutions & additional product information
  • Strong desire and passion to help and serve others
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent verbal and written communication skills
  • Ability to build relationships with clients, customers and co-workers


Starting at $14.50/hr., up to $17.50/hr. based on experience

Working at Alta Resources

  • Work with people & customers that are passionate about the same things you are
  • Expand your writing & communication skills
  • On-the-job paid training
  • Career advancement & education reimbursements
  • Product discounts, incentives and other freebies

Additional Job Information

  • Full- & part-time hours available, including afternoons, evenings and one weekend a month
  • Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance

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Other details

  • Pay Type Hourly
This posting is inactive.
  • Neenah, WI, 120 N Commercial St, Neenah, Wisconsin, United States of America