Trans Navigator Specialist Full Time

Riverside, CA, USA Req #1779
Tuesday, June 8, 2021
Borrego Health provides high quality, comprehensive, compassionate primary health care to the people in our communities, regardless of their ability to pay. We serve these communities and adjoining regions with respect, dignity and cultural sensitivity as a medical home and safety net for essential health care and social services. Borrego Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and a Federal Tort Claims Act Deemed (FTCA) facility.

Borrego Health is now the second largest health center in the country and the largest health center in the State of California! Join our team and make a difference today!  

Location: Iowa Administrative Office


Summary:

The Trans Navigator Specialist is a patient-centered service delivery intervention based on the goal of improving health outcomes, increasing provider-patient relationships, and eliminating barriers to care that can occur across the care continuum for vulnerable Trans populations. This position will involve navigation of Trans patients through appropriate agency programs and to our outside referral network. The Trans Navigator Specialist will be a resource and advocate for trans patients both existing and prospective.


Essential Duties and Responsibilities:


Administrative Functions:


1. Maintain accurate and timely documentation of work

2. Supervise and moderate Peer Moderated Support Group System. Identify locations for the meetings and provide set up for the groups.

3. With SPDS and CHS, determine additional breakout support groups (eg General, Youth, Parent, Latinx, native, long term Transition, substance abuse)

4. Help build relationships and stay connected with other Trans Health providers in the area

5. Assist patients in accessing appropriate transgender health resources such as healthcare resources, navigating name/gender marker changers, etc.

6. Provide community-based trans trainings or workshops on related health and wellness topics as appropriate

7. Establish and maintain positive community relations

8. Conduct in-reach and outreach (e.g. shelters, community health centers, Pride events, etc.) to find, engage and retain the target population in care and services.

9. Provide HIV, HCV and STD education services to individuals in community settings reaching individuals at high-risk for HIV infection. Complete an assessment of behavioral risk and utilize prevention and risk reduction strategies.

10. Provide community-based transgender trainings or workshops as appropriate.

11. May be assigned to serve on community committees that are Trans related

12. Provide education to staff as appropriate and as assigned, on topics regarding health conditions impacting our service area and strategies to engage members of the Trans community across intersectional lines to ensure impacted populations are in care.

13. Periodic checks to ensure adequate supplies of hormones and injection supplies are stocked onsite in advance of care.

14. Collaborate with interdisciplinary department members in assessing trans-specific needs.

15. Help ensure Trans referral guide stays up-to-date in collaboration with Referrals, CCS, and Community Health Specialist.

16. Participate in Department of Trans Medicine meetings, program development, fundraising and research efforts. 

17. Attend continuing education seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in trans medicine services.

18. Other duties as assigned.


Clinical Functions:


1. Contact patients prior to initial visit: Confirm patient plan to keep scheduled appointment, discuss Informed Consent model, advised patient they can bring support person to appointment, bring in any recent lab work, answer questions about financial services for self-pay patients, etc.

2. Facilitate referrals to outside providers and be contact person for patients to report positive or negative experiences with outside provider(s).

3. Complete brief assessment of needs with patients who may benefit from accessing relevant services and provide appropriate referrals when necessary;

4. Remain well-informed of how to access community resources to help guide patients through these systems;

5. Provide information, education, and emotional support to patients in a compassionate, culturally sensitive, and appropriate manner;

6. Provide written and verbal harm reduction information on safer sex strategies, hormone use, silicone use, substance use and disclosure, and HIV, STI and Hepatitis transmission.

7. Identify potential referrals for internal Behavioral Health needs

8. Collaborate with Behavioral Health providers

9. Provide HIV, HCV and STD education services to individuals in community settings reaching individuals at high-risk for HIV infection. Complete an assessment of behavioral risk and utilize prevention and risk reduction strategies.

10. Assist patients in accessing appropriate transgender health resources such as healthcare resources, navigating name/gender marker changers, etc.

11. Provides quality care to the patients of Borrego Health, within the scope of practice outlined by state or federal law.

12. Delivers care in accordance with established standard of care and accepted community standards.  

13. Understands the organizations commitment to provide high quality patient care. Promotes a Patient centered environment.


Qualifications: 


Minimum Qualifications:

1. High School Diploma or GED Equivalent 

2. All staff that is presently working within a clinic is required to have a Current and Valid CPR and First Aide certification on file with the Human Resources Department. This is for clinical and administrative staff. This new license requirement is mandatory for continued employment, CPR and First Aide certification must be obtained through the American Heart Association. Internet certificates do not comply and for this reason are not valid.

Additional Information

You may also mail or fax your application and resume to the following address and telephone number:

Borrego Health
PO Box 2369
Borrego Springs, CA 92004
Fax: 858-634-6903
 
Borrego Community Health Foundation is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Other details

  • Pay Type Hourly
  • Riverside, CA, USA