System Administrator

Umyuaq Technology and our partners are looking for a qualified System Administrator to join our team at Tyndall Air Force Base in Panama City, Florida. The successful candidate will join a team of diverse disciplines supporting rebuild efforts following the 2018 Hurricane Michael devastation. Specific tasks for the System Administrator include:

• Performs system resource management, to include load and capacity planning and balance. Creates, administers, and audits system accounts. Performs system-wide backups and data recovery. Ensures continuing systems operability by providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems and information. Categorizes, isolates, and resolves system problems. Performs fault recovery by validating, isolating, correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of trouble

  calls from lower support echelons. Provide updates on progress of unscheduled outages.

• Utilizes enterprise patching tools to implement security updates to include: Information

  Assurance Vulnerability Assessments (IAVA), C4 Notice to Airman (C4 NOTAM), Time Compliance Network Orders (TCNO), Time Compliance Technical Order (TCTO), operating system patches, and antivirus software updates. Implements and enforces national, DoD, and Air Force security policies and directives. Performs proactive security functions to deter, detect, isolate, contain, and recover from information system and network security intrusions. Performs system sanitation resulting from classified message incidents (CMIs) and classified file incidents (CFIs).

• Performs client-level Information Technology (IT) support functions. Manages hardware and software. Performs configuration, management, and troubleshooting. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides service to end-users for operation, restoration, and configuration of information systems. Reports security incidents and executes corrective security procedures.

• Oversee and direct configuration management as required.

• Obtain/maintain client system administrator (CSA) privileges/status. Enable first look

  troubleshooting to include basic functions such as unlocking user accounts, organizational mailbox maintenance, and mapping drives and printers.

• Open job tickets with 325th Communications Focal Point for resolution to include routine, high priority, and mission critical system outages riding their domains.

• Ensure periodic systems checks are conducted on all systems to ensure full operational status. Assign, track, and prioritize job control numbers.

• Plans, organizes and implements sustainment activities. Establishes work standards, methods and controls for preventative, scheduled, and unscheduled maintenance actions. Determines extent and economy of repair of malfunctioning equipment. Ensures compliance with technical data, instructions, and work standards. Develops and enforces safety standards. Interprets malfunctions and prescribes corrective action. Manages, or performs research and development projects for assigned systems.

• Support, operate, and maintain video teleconferencing equipment.

• Ability to manage multiple tasks while handling a large volume of work with frequent

  interruptions.

• Ability to deal effectively with personnel at various levels of command, both orally and in writing. Trained in Information Assurance, Information Protection, Operations Security, Physical Security and Emissions Security.

   

Qualifications:

• A minimum of 3 to 5 years’ experience with installing and upgrading network devices software, security patches, and equipment via the use of management tools. i.e., Windows Server Update Services (WSUS), System Center Configuration Manager (SCCM) and Active Directory Users and Computers (ADUC).

• At minimum possess a Secret Security Clearance and be at least and an Information Assurance Technology (IAT) level I in accordance with Department of Defense (DOD) Directive 8570.01-M, “Work Improvement Program”