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Scheduling Manager - NYC

Color Factory New York, 251 Spring Street, New York, New York, United States of America Req #37
Friday, February 26, 2021

TITLE: Scheduling Manager

REPORTS TO: General Manager and Assistant General Manager
CAREER PROGRESSION: Assistant General Manager
DIRECT REPORTS: Experience Specialists 



  • Partners with General Manager and Assistant General Manager to help facilitate scheduling procedures and policies

  • Designs and plans shift times based on business needs for each day

  • Effectively schedules employees in scheduling software and manages staff availability

  • Provides assistance with payroll procedures and ensures we are adhering to the guidelines set by both company and law

  • Creates and maintains daily zone charts and a daily attendance log to monitor repetitive absences

Leadership & People Management 

  • Act as a support for the MOD’s on the floor

  • Works closely with the Upper Management and the Talent + Development team to ensure that there is an appropriate amount of staff and that proper coverage is met for each work shift

  • Follows up with staff who have consistent attendance issues which may be in the form of a verbal or written warning

  • Ensure employees work in a productive, friendly and supportive environment

  • Knowledge of staffing policies, procedures and best practices

Aesthetic Understanding & Application

  • Preserves existing brand standards established by the creative team to ensure the highest possible quality of presentation and cleanliness. 

  • Innovates and improves brand standards and processes, as needed.

  • Acts as a brand ambassador reflective of the company’s values, practices, and aesthetic. 


  • 2-3 years of relevant leadership experience in a demanding, high-volume environment with a large team. 

  • Experience creating schedules for large teams.

  • Must be inclusive and discerning

  • Detail oriented with outstanding organizational and time management skills

  • Must have strong assessment, decision-making, written and verbal communication skills to be able to effectively speak to employees.

  • Must be an effective multi-tasker with strong communication and interpersonal skills

  • Must have experience in mediation and effective conflict resolution.

  • Ability to maintain a high level of professionalism and confidentiality. 

  • Must have open availability (including holidays and weekends). 

About Color Factory:

Color Factory is a collaborative interactive exhibit that debuted in San Francisco in August 2017. What was intended as a month-long run unexpectedly flourished as a celebration of color and creativity that lasted for another eight sold-out months. We have since opened our flagship in New York City in August 2018, where we’ve seen consistently sold-out crowds. In 20,000 square feet, we feature brand-new participatory installations of colors we’ve collected around the city— hues that invite curiosity, discovery and play.

In October 2019, we opened in Houston, Texas. Some of our favorite artists, creatives, designers and makers have teamed up with us to tell their unique color stories and engage all of the senses in unexpected ways.

Color Factory provides a unique experience carefully designed to be enjoyed by all ages. Through guided activities, interactive installations, and special treats and surprises we hope to connect our guests to the colorful moments within our communities and in their own daily lives.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Color factory not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.



Other details

  • Pay Type Hourly
  • Color Factory New York, 251 Spring Street, New York, New York, United States of America