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Recruitment (CCMSN) - Recruiter

Phoenix, AZ, USA ● Virtual Req #483
Wednesday, June 2, 2021

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.



The Recruiter is responsible for building sound relationships with field staff, generating referrals and prospecting
new candidates through independent recruiting strategies to increase revenue and profitability. The Recruiter
must meet company and client expectations for producing quality candidates for open job orders. They must
provide excellent customer service while meeting the goals and needs of field personnel.



  • Exceed market goals by maintaining and increasing candidate pool and fill rate by screening, testing 
  • and interviewing applicants for employment and by making personnel recommendations to hiring
  • managers based on skill level and background knowledge of client.
  • Develop and plan prospecting strategies to pursue new avenues for recruiting candidates; utilize a
  • variety of tools (i.e., email, telephone, social media) to establish relationships and expand applicant pool.   
  • Maintain/exceed acceptable margin levels by negotiating pay rates with field staff.
  • Manage field staff upon hire to ensure client needs are being met.
  • Convert recruits to working candidates by working closely with delivery team to place new hires. 
  • Ensure candidate and/or client concerns are resolved in a timely manner; uphold our Company’s  
  • reputation by demonstrating standards of excellence. 
  • Maintain database with accurate candidate contact information, qualifications and selling points; ensure 
  • all communication with candidate is documented.
  • Attend staffing meetings and staffing oriented training.
  • Maintain and update candidate files to adhere to both Cross Country and facility credentialing
  • requirements as needed.
  • Audit facility compliance to ensure the scheduled field associates have the appropriate information.
  • Provide suggestions for marketing, advertisement placement in journals, internet job boards, and direct
  • mail.
  • Complete weekly staffing reports and work on recruiting projects as requested.
  • All other duties as assigned.
Must have the ability to perform the essential functions of the job with or without reasonable accommodation 


·       Minimum one year of related experience, preferably in the healthcare industry.

·       Must possess an average skill set in full cycle recruiting, including sourcing, qualifying, networking,
assessing, legal, relationship management and due diligence.  



High school diploma or equivalent, or equivalent combination of education and sufficient experience to
successfully perform the essential functions of the job. Bachelor degree preferred.


·       Must have the ability to work in a fast-paced, rapidly-changing environment, while maintaining a calm
demeanor during stressful situations.

·       Must be able to work in a cubicle setting where distractions don’t interfere with completing job tasks and
meeting metrics.

·       Must be comfortable spending a large portion of the day making outbound phone calls, with the intent
to increase leads, referrals and etc.

·       Must be able to work a flexible schedule including weekend hours, as needed.
· Employee must possess comfort in learning, training and engaging with others virtually
through Microsoft Teams and Zoom.




Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Recruitment
  • Job Function NMGR
  • Pay Type Salary
  • Required Education High School
  • Phoenix, AZ, USA
  • Virtual