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Cash Application Specialist

Virtual Req #1132
Monday, September 13, 2021

Cross Country Healthcare is looking for top talent to join our team


Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging nearly 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.

Job Title: Cash Application Specialist Job Code: 2640

Reports to:Manager, Cash Application FLSA: Non-exempt

Department:Cash Application - Shared Services Revision Date: 02-2018


The Cash Application Specialist will be responsible for the accurate and timely posting of all cash, checks, credit cards, and electronically transferred funds to assigned customer account and provide administrative and technical support.


•Policy Involvement: Follows operating policies. Follows organizational policies.

•Accomplishes results through combined effort of team; follows the structure of organizational units or a centralized functional activity.

•Responsible for projects assigned to team. Will assist in meeting established schedules and resolve technical or operational problems.

•Posting and application of daily cash receipts to customer accounts

•Research and resolve unidentified or unapplied cash

•Reconciliation of customer payment remittances

•Verify and analyze client discounts to ensure contract discount terms are appropriately taken

•Process necessary adjustments and refunds

•Assist in the month-end close process by ensuring all processing is completed within the allotted time frame

•Occasional contact with higher level inter-organizational associates concerning projects, operation decisions, scheduling requirements or contractual clarification. Attends briefings and technical meetings for internal and external representatives

•All other duties as assigned

Must be able to perform the essential functions of the job, with or without reasonable accommodation.


•Reports to Manager, Cash Application


•High school graduate required; some college preferred.

•2 -4 years’ experience in Cash Application or Accounts Receivable; Staffing or Medical field a plus.

•Proficient with Microsoft Office tools including Word, *Strong Excel Skills and Outlook

•PeopleSoft, Oracle and Great Plains highly desired

•Strong customer focus and customer service skills

•Excellent communication and organizational skills

•Possess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business data

•Experience describing and documenting specific requirements

•Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements.


•Demonstrate dependability; initiative, and accountability.

•Demonstrate company loyalty by supporting company goals and enforcement and modeling of company policies.


•Problem solving - ability to identify the problem, resolve the immediate issue, as well as to define potential and viable solutions via root-cause analysis

•Teamwork - ability to work well within the immediate area as well as with other internal and external areas of support

•Communication – ability to articulate to various levels within the organization, including providing task updates, issue resolution, and all various communications

•Responsibility – accuracy of the information provided to internal and external customers and timeliness of tasks performed

•Communicate and work in a respectful, supportive manner with all teammates


•Employees must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom

The above declarations are not intended to be an “all inclusive” list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to perform the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability

I have read and understand the responsibilities of this position:


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Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability

Other details

  • Job Family Shared Services
  • Job Function NMGR
  • Pay Type Hourly