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Assistant Director of Recruitment - Education

Virtual Req #1184
Monday, September 13, 2021

Cross Country Education is looking for top talent to join our team


Cross Country Education is educator-led, student-driven and solutions-oriented. With over 50 years of combined dedicated expertise, we service the education industry exclusively. Focusing our knowledge and resources on engaging with and understanding educational organizations, industry trends, and leadership needs, we provide a wide range of services to our educational partners to meet their individual needs including special education and substitute services. Each service can individually supplement an educational need or work in synergy with our other offerings to provide a holistic solution.

We guide and nurture our educational providers throughout their careers by partnering with them and providing access to coaching, resources, and development. To us, our role is more than providing jobs. By sharing knowledge, learning and resources with our professionals, we can develop a deep and collective strategy for helping them achieve a fulfilling career.


The Assistant Director of Recruitment “ADR” will provide leadership to our education recruiters who are responsible for recruiting and placing professionals for school assignments throughout the US. The ADR will provide the leadership and strategic initiative needed to support the recruitment team’s effort in maintaining an active pool of education professionals who can be matched to client facilities’ needs, ultimately impacting fill rate, revenue, and profitability.


· Develop strategic initiatives with corresponding action plans to meet working professional volume and profit goals.

· Align long term team goals with individual short term goals to promote accountability through clear expectations.

· Manage individual production goals that ultimately drive financial results for both clients and employees, thus resulting in growth and retention.

· Communicate milestones and successes that keep team focused, engaged, motivated and inspired.

· Assess individual performance, develop employee skills and abilities and implement plans for improvement as needed. Leader will facilitate annual performance evaluations cyclically.

· Mitigate and/or resolve concerns for impacting field professionals through initiating contact with professional and orchestrating resolution.

· Cultivate an environment of accountability, responsibility and trust amongst the team.

· Manage department metrics and reporting

· Attract, select and retain talent through participation and ownership in the interview, selection and onboarding process.

· Facilitate training of new team members.

· Provide coaching, support and retraining as needed.

· Develops training, best practices, cheat sheets, tips, tools, templates and resources for new and experienced recruiters when needed.

· Models’ best practices and professionalism.

  • Other duties as assigned

Must have the ability to perform the essential functions of the job with or without reasonable accommodation.


· 1 year of sales experience in the service industry and/or recruiting experience preferred

· 2 years of experience as leadership/management capacity required

· Staffing experience required; education staffing experience preferred

  • Proficient technical skills and knowledge of computer operations and applications including MS Office products: Outlook, Excel, Word.


· High School or equivalent required

· Associate’s or bachelor’s degree preferred; Or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.


Business Acumen: In-depth knowledge of the business, industry, external marketplace, and the ability to conceptually pull together patterns or connections that are not clearly related; ability to apply insight across a wide range of tactical to strategic issues in order to consistently identify and select the best course of action.

Building People Capability: Commitment to ensuring that the right people are in the right roles and that individual’s feel empowered and supported to reach their potential; provides coaching to foster the learning of their team members, and likewise plays an active role in acquiring, developing and retaining talent for the larger organization.

Impact and Influence: Ability to persuade, convince, or motivate others to support an idea or act in a way that will best help the business; authentic and displays humble confidence; listens well and is able to use underlying cues or knowledge of others to create a desired impression or perspective.

Strategic Agility: Eagerness and ability to learn quickly and leverage a flexible mindset in response to shifting dynamics, adversity, and/or change; continually pushes oneself, their teams, and their businesses to learn, to generate new ideas, and (at times) to take needed risks to position the company favorably in the marketplace.

Integrity: Must be seen as a trustworthy leader by demonstrating consistency, honesty, and truthfulness or accuracy in your day to day actions.

Change Agent: Possess the ability to embrace change and build enthusiasm for change efforts amongst team members by promoting the value of the transformation that is being undertaken by the organization; formulating how the transformation will happen; guiding and supporting others through the transformation; and ensuring that the new processes, procedures, structures, etc., are implemented in ways that deliver the expected value that the organizational change was to produce.

Disciplined Execution: Orientation towards a process-focused, decisive course of action that will ensure client/customer needs are met with a high standard of excellence, urgency and predictability; focused on the task at hand in the face of ambiguity, and applies past experiences and expertise to consistently pull through results.

Organizational Collaboration: Ability to partner across organizational lines and work cooperatively within and outside one’s own team in order to best serve client needs and exceed the expectations of end customers and clients; actively supports key decisions and promote a spirit of teamwork to demonstrate the commitment to the company.


· Employees must possess comfort in learning, training and engaging with others virtually through Microsoft Teams and Zoom.

· Must be comfortable working from home and be focused.

· Regular use of complex phone and computer systems.

· Usually work regular office hours but may have to work nights or weekends. Open work area when in an office environment. Sedentary for prolonged periods of time.



Cross Country Healthcare offers a competitive compensation and benefits program including: Medical plan, Dental plan, Life insurance, Disability plan, 401(k) plan and Tuition Assistance


Cross Country Healthcare is an EEO employer - M/F/ Veteran/Disability
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Other details

  • Job Family Directors
  • Job Function DIR
  • Pay Type Salary