Leasing Manager - Residential
Do you want to be part of a values-driven, 60+ year-old, multi-state company where customers and employees drive our success?
Decron Properties Corp. is a diversified real estate company specializing in the acquisition, development, and management of multifamily apartment buildings, commercial shopping centers, and office buildings.
Our Mission: We Create Great Communities Where We Live, Work, and Shop
- Integrity: Do the Right Thing
- Teamwork: Everyone Together
- Empathy: Care for Our Customer
- Pride: Respect Our Work
- Accountability: Own It
- Continuous Improvement: Never Stop Growing
Our Benefits: Medical, Dental, Vision, Life, Short and Long-term Disability, 401k with matching, and more!
Responsible for leading, analyzing and ensuring the leasing and marketing results and for maintaining positive resident relations of a multi-family residential community.
Reports to: Community Manager.
Supervises: Leasing Personnel.
1. Specific Duties:
· Set weekly and monthly leasing goals for all team members.
· Discuss with leasing consultants all guest cards at the end of each day and ensure that follow-up contacts have been made.
· Sporadically call back prospects from guest cards to ascertain how they felt about the tour and the community.
· Monitor the Yardi Conversion Ratio Chart and make recommendations to Property Manager for further training.
· Organize Resident Retention activities and create excitement to ensure attendance.
2. General Functions:
Enforce company policies and community rules with consistency and fairness.
· Maintain accurate monthly commission sheets on leases and renewals for bonus Handle resident relations with tact, diplomacy and courteous communications.
· Help maintain community appearance. Report needed repairs for scheduling and completion on a timely basis. Walk property daily.
· Create and execute marketing strategies to increase qualified traffic.
· Close effectively. Utilize Guest Cards and follow-up consistently.
· Respond promptly to resident complaints, concerns and requests.
· Develop and utilize resident retention programs.
3. Community Leasing/Marketing:
· Responsible for setting up mini-models in “focus” units and staging appropriately.
· Greet prospects and qualify according to Decron criteria. Immediately record all telephone and in-person traffic in Yardi. Complete guest cards and follow-up within 24 hours.
· Tour community and focus units/model. Present amenities and close the sale.
· Obtain prospect’s signature on application, secure the deposit and update in Yardi.
· Process applications for approval, prepare leases and obtain signatures. Follow up with applicant regarding status. Submit to manager for review and approval.
· Update all prospects and residents transactions in Yardi.
· Ensure that apartment is ready for move-in on date scheduled.
· Follow up with prospects unable to close. Send ‘thank you for visiting” e-mails, hand-written notes and phone calls.
· Monitor monthly lease expirations. Send out renewal letters and follow up through completion.
4. Community Marketing:
· Update all ads online with new, fresh, current photos and concessions (if applicable).
· Participate in outreach marketing activities on a regular basis to increase traffic.
· Advise residents of referral fees (if applicable).
· Assist in placing, removing, replacing banners, balloons, bandit signs, flags, etc.
· Distribute newsletters, flyers, notices, etc.
· Assist in obtaining marketing information. Personally shop the competition monthly. Review market surveys and analyses on a continual basis to generate ideas and formulate plans.
5. Other Aspects
· Leasing consultants may be asked to assist at other properties according to need.
· Assistance may be required in special projects or activities, including due diligence, property acquisition/disposition.
· Participation in training programs as required.
· Attendance is an essential job function.
Attendance is an essential job function.
This job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted or modified at any time by the management team. Receipt or possession of this job description does not constitute a contract of employment.
This Organization Participates in E-Verify, Esta Organización Participa en E-Verify
EOE – Equal Opportunity Employer, Empleador de Igualdad de Oportunidades
Thank you for considering Decron Properties as your career choice.
- Pay Type Hourly
- Play Del Oro Apartments, 8601 Lincoln Boulevard, Los Angeles, California, United States of America