Tour Operations Associate - PART-TIME - Graceland

3734 Elvis Presley Blvd, Memphis, TN 38116, USA Req #164
Thursday, January 21, 2021


 
Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has hosted over 20 million visitors from every state in the union and nearly every country of the world. Graceland welcomes over 500,000 visitors each year, is one of the five most visited home tours in the United States, and is the most famous home in America after The White House. 
 
In 1991, Graceland was placed on the National Register of Historic Places. In 2006, it was designated a National Historic Landmark.
 
Graceland visitors come from all walks of life, all ages, all musical tastes, all income levels, all educational backgrounds, and all parts of the world.
 
Our employees are ambassadors to Memphis and work hard to ensure all of our guests are treated with the same southern hospitality that Elvis Presley was known for.

Tour Operations Associate (Part Time)

This is a part time position located in the Tour Operations Department having variable/flexible working hours to include weekends, holidays, evening, and overtime as required. Rate of pay for this position is $12.50 per hour.


RESPONSIBILITIES:

  • Works under the supervision of the Tour Operations Manager/Supervisor.

  • Provide a quality tour to guest at Graceland in various positions through both verbal spiels and through audio.

  • Assist with audio equipment in instruction to guests and with problems which might occur.

  • Greet guests as well as answer questions and direct to proper location.

  • Assist with inspection of work area/equipment and provide a daily report of repairs and concerns to supervisors.

  • Assist with SRT and VIP tours as assigned.

  • Assist guest in all types of situations including emergency situations.

  • Administer First Aid when required.

  • Research information as required.

  • Assist in other duties as necessary.
     

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

  • Ability to cope with extremely heavy workload.

  • Excellent communication and interpersonal skills are essential.

  • Capability to perceive and deal with sensitive issues and maintain confidentiality.

  • Ability to interact successfully with a wide range of people.

  • Ability to work under the pressure of deadlines and competing needs.

  • Ability to be flexible and adaptable to all types of situations.
     

PHYSICAL REQUIREMENTS: Ability to stand and walk for long periods of time; ability to lift boxes weighing up to 25lbs; ability to consistently lift 30lbs throughout the day; ability to stoop and reach; ability to climb stairs; good clear speaking voice is essential.
 
 

CONDITIONS OF EMPLOYMENT: Work flexible hours and overtime as required; ability to work in all types of weather conditions.
 
 

APPLICATION PROCESS: Please submit an application online through the Company website at www.graceland.com/careers . Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Notice: Screening tests for alcohol and illegal drug use will be required before hiring and during your employment with this company.

Other details

  • Pay Type Hourly
  • 3734 Elvis Presley Blvd, Memphis, TN 38116, USA