CARWASH 7010 - ASSISTANT MANAGER

11533 Old St Augustine Rd, Jacksonville, FL 32258, USA Req #44
Saturday, July 3, 2021

GATE has consistently outperformed larger, stronger companies and we attribute our success to the dedication of the employees.  GATE's employees are willing to go the extra mile to provide excellent customer service to get the job done. These employees are the reason GATE is a dynamic company with an exciting future.


Looking for a high-energy and fast-paced work environment? Enjoy interacting with customers? Want to join

a company with opportunities for growth? If yes, then we want you to be part of the GATE family.



GATE Express Wash team members enjoy competitive benefits, including:

 

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Telehealth

• Flexible Spending

• Short-Term Disability

• Long-Term Disability

• 3 AFLAC Choices

• EAP Program

• 401k Retirement

• Paid Vacation

• Quarterly Bonuses

• Referral Bonuses

• Tuition Reimbursement 

 

JOB SUMMARY: 


The GATE Express Wash Assistant Manager ensures customer service is the first priority for Express Wash operations by providing a safe and friendly experience for our guests.  Collaborates with the manager to develop and maintain a team who provide inside and outside wash services to guests in a safe, fast, and friendly manner.  This includes overseeing the operation of the location and ensuring maximum sales through excellent service, expense control, and operating costs.  Coach team members to improve performance and develop their skills.  Monitors operations and assures compliance with all policies and procedures.  Must ensure a high level of cleanliness and organization at the facility.



REQUIREMENTS


Must be a minimum of 16 years old

Must successfully complete a pre-employment drug screening and background check

Must be able to work a flexible schedule including weekends, holidays, and split shifts 

Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with staff

Must be detail-oriented and have strong organizational skills  

Must be able to operate a computer

Must be able to stand for extended periods of time 

Must be able to lift, carry, and move up to 50 pounds

Must be able to bend, kneel, stoop, and reach (including overhead) 

Must have adequate strength, balance, and coordination to perform essential functions 

Must be able to work indoors and outdoors, including endurance of temperature and weather changes outside


JOB KNOWLEDGE:  


The candidate must be an effective leader and assist manager and assistant manager in controlling operations, sales, and maintenance.  Candidate must be capable to perform all duties of Express Wash Associates and Team Leaders, including but not limited to:

Operating the Express Wash kiosk, credit card machines, and POS

Efficiently and safely guide vehicles through the car wash

Continuously maintain and repair car wash equipment

Performing preventative maintenance and minor repairs on car wash equipment

Detailing vehicles

Maintaining a high level of cleanliness and organization at the facility

Knowledgeable of store merchandise



DUTIES AND FUNCTIONS


Must be able to work a flexible schedule including weekends, holidays, and split shifts 

Arrive to work on time, consistently

Upon entering the property, arrive in proper uniform, crisp, clean and in good repair.  Wear safety goggles and non-slip shoes when necessary

Hair must be clean and cut in a becoming style; management has final approval

Attend all required training, safety courses, office and departmental meetings

Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment

Safely and properly handle chemicals

Become proficient on all appropriate equipment and safety features.

Maintain and contribute to a positive and supportive team environment

Coach team members to improve performance and increase the number of tasks every team member can perform.

Ensure the personnel’s uniforms are neat and clean in appearance

Supervise operations and encourage maximum sales through excellent service, expense control, and operating costs.

Perform bookkeeping procedures including shift check-off; daily station reporting and inspections; bank deposit preparation; and analyze reports and transmit daily reports and other pertinent data to the Corporate Office

Ensure compliance with all policies and procedures through regular meetings and training

Continually evaluate and react to performance issues

Able to follow closing procedures

Provide excellent customer service.  Expeditiously resolve issues involving guest inquiring, complaints, and compliments, as well as disgruntled employees and employee relations

Facilitate a fast vehicle processing by following the correct procedure for every vehicle through the car wash.

Ensure completion of interior and exterior housekeeping during the assigned shift, including but not limited to: maintaining the appearance of landscaping, checking to see that all trashcans are emptied in the facility, and ensure the cleanliness of all areas throughout the day

Conduct daily preventative maintenance according to program schedule on days and shifts managed

Conduct equipment repairs proactively and troubleshoot problems to resolve issues quickly



Other details

  • Pay Type Hourly
  • 11533 Old St Augustine Rd, Jacksonville, FL 32258, USA