Assistant Property Manager

Goodwill of Greater Washington-Headquarters, 1140 3rd Street, NE, Washington, District Of Columbia, United States of America Req #3988
Friday, April 23, 2021

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Goodwill offers careers in a variety of exciting and interesting fields throughout the greater Washington, DC region.  Working at Goodwill offers competitive wages, a sustainable career path, diverse, equitable, and inclusive workplace culture, and makes a lasting and positive impact on our community.  It takes Goodwill to do great things. Join our team.




Assistant Property Manager works closely with the Director of Property Management, landlords, contractors, maintenance technicians, and others to assist with managing all aspects of a property and project management functions and maintenance requests. The associate is responsible for creating, prioritizing and managing maintenance schedules, and other scheduled and unscheduled work within the portfolio. The associate is also responsible for triaging calls, work tickets and other service related work. Additional responsibilities include identifying new vendors, sending out RFP’s and assisting with managing various aspects of projects. The associate will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.


Essential Duties and Responsibilities:


  1. Assist the Director of Property Management with managing the daily operations of all properties within the GGW market area. Ensure that the appropriate processes for all aspects of property management operations, creating, prioritizing and managing maintenance schedules, projects and other work across the entire portfolio are handled and managed appropriately.


  1. Schedule, coordinate and track required inspections, work with landlords and professional services, regarding matters to be addressed by plumbers, construction workers, electricians, HVAC technicians, roof repair professionals, elevator repair professionals, inspection companies, trash vendors and other contractors.
  1. Update and maintain a database of key property information such as location addresses, landlord contacts, contractor and vendor contacts, as well as maintain property files, architectural drawings and property profile information.


  1. Ensuring that completed work requests are closed out in the computerized maintenance management system within two business days.


  1. Frequent travel to all locations within the GGW market area.


Other Duties and Responsibilities:

  1. Assist Maintenance technicians with the timely and accurate completion and submission of expense reports and Home Depot purchase receipts.


  1. Assist in the completion of work requests and capital projects.


  1. Assist Director of Property Management in developing an annual maintenance budget for each location.
  1. Track required inspection dates and scheduled maintenance requirements for vehicles used by the Facilities Maintenance team. Coordinate with team members to see that these activities are completed as needed. 


  1. Assist in the creation of reports and metrics to track the performance of the maintenance team.


  1. Other duties as assigned.


Supervisory Responsibility: 


This position has no supervisory responsibilities.


Required Qualifications:


  1. High School diploma.


  1. 2-3 years’ knowledge and experience in commercial retail property operations.


  1. 2-3 years’ knowledge and experience of building systems (HVAC, security, sprinkler, plumbing, lighting, carpentry, etc.)


  1. Proficient at using a computer and with Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and Microsoft Project.


  1. Excellent oral and written communication skills.


  1. Excellent interpersonal skills; ability to establish and maintain cooperative relationships with other departments and third party vendors.


  1. Ability to prioritize effectively, staying focused on planned activities while also responding quickly to emergencies as they arise.
  1. Clear thinker who demonstrates sound decision-making skills.


  1. Personal reliable transportation


Preferred Qualifications


  1. Associate’s or Bachelor’s degree


  1. Bi-lingual (Spanish and English)


  1. Experience with a computerized maintenance management system (CMMS)


We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


Other details

  • Pay Type Salary
  • Goodwill of Greater Washington-Headquarters, 1140 3rd Street, NE, Washington, District Of Columbia, United States of America