244 - Loan Servicing Specialist - Loan Processor

Kennebunk, ME 04043, USA Req #218
Tuesday, May 11, 2021

All incumbents will embrace our Quality Service Program which is focused on creating and fostering relationships; displaying a positive and energetic attitude; a willingness to be curious and innovative; and a commitment to safety and security.

Scope of Work

The Incumbent is responsible for processing loan payments and disbursements, as well as, setting up new/renewed loan types. They also handle payoff quotes, loan maintenance and customer inquiries.

Essential Functions (3)

  • Processes all types of loan payments and disbursements including special handled accounts and processes loan maintenance on existing accounts
  • Set up of all types of new and renewal loans on the core system
  • Prepares and processes payoffs; responds to customer and branch inquiries

Other Duties and Responsibilities:

  • Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
  • Understands, supports and adheres to applicable organizational policies/procedures and state/federal regulations
  • Consistently emphasizes the importance of teamwork in the department and company at large
  • Responsible for keeping abreast of company news and information
  • Responsible for completing required training and policy review
  • May serve on various committees
  • Willingness to take on additional tasks and duties

Certifications/Licenses Required

  • Not Applicable


Desired Knowledge, Skills & Abilities:

  • Displays high level of regard for trust and confidentiality
  • Proficient in Microsoft Office Products
  • Displays strong written and verbal communication skills
  • Displays strong organization skills and the ability to multi-task to meet established deadlines
  • Demonstrates a high level of accuracy and attention to detail
  • Effectively uses analytical skills to solve technical, as well as, non-technical problems
  • Prior knowledge of regulations within the financial services industry is preferred
  • Ability to adapt to change

 

Desired Job Experience

  • 1 year of Loan Servicing related experience
  • Experience in a professional, service focused and fast-paced environment

Desired Education

  • High school or General Education Diploma

Working Conditions/Minimum Physical Requirements

  • Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards 
  • Dexterity of hands and fingers to operate a computer and other office equipment
  • Lifting and moving of moderately heavy objects on occasion
  • Normally seated for extended periods of time

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Other details

  • Job Family Banking
  • Pay Type Hourly
  • Travel Required No
  • Required Education High School
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  • Kennebunk, ME 04043, USA