Liability Claim Specialist - REMOTE

Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America ● Orlando, FL, USA ● Tampa, FL, USA Req #1578
Tuesday, May 18, 2021
Investigate and evaluate third party bodily injury and property damage liability claims in the strict government regulated and high exposure trucking industry including litigation, reaching a fair and equitable resolution considering all factual material, applicable laws, rules and regulations 
Review initial accident/incident details, parties, damages or injuries involved
Verify insured’s compliance with all applicable DOT/FMCSR regulatory requirements
Ensure preservation of pertinent driver, tractor and company records & documents
Conduct detailed investigative activity on accident facts, injuries and damages 
Interview involved parties, witnesses and unrepresented claimants
Incorporate applicable rule of negligence in liability evaluations based on jurisdiction
Respond timely to extensive legal discovery demands, interrogatories and requests for production of documents.
Identify internal parties in preparation for depositions
Establish reserves based on available claim information, investigation and liability assessment
Attend mediations and settlement conferences as required
Comply with state specific claims practice rules and regulations
Comply with the company's policies, practices, and procedures

Must have an awareness and understanding of the potential risks associated with trucking accidents
Possess a general awareness of tort law, rules of negligence, measure of damages and statutory or general claims handling practices
Recognition of electronic discovery and preservation of evidence
Display sound negotiation, mediation and conflict resolution skills
Maintain multi-state licensing, CE credits and stay current with the trucking industry 
Working knowledge of Windows, Word, Excel and PDF document formats
Familiarity with electronic claims processing systems 
Excellent oral and written communication skills
An understanding of auto liability, general liability, physical damage, UM/UIM, No Fault (PIP) insurance coverage and WC liens 
Ability to travel throughout the U.S. or Canada

Minimum of a two-year college degree with demonstrated continued learning
At least three years related high exposure liability claims experience either in the transportation industry or similarly from a commercial trucking insurer perspective          
CPCU or Certificate in Risk Management a plus
Florida adjuster license required.  Must qualify for multi-state licensing 
Must have a valid driver's license

Obtain and preserve shipping documents, driver logs, history, equipment records, corporate safety procedures and policies, etc.
Identify liability issues, need for experts, extent of related injuries and property damages, applicable statutes and formulate a liability assessment setting a strategy for resolution
Comply with reporting to ISO, OFAC, MVTIS, FMCSA, CMS, etc. 
Ensure timely response to litigation filings, subpoenas and legal motions
Report high severity cases to Claim Director for possible transfer
Monitor litigation activity, respond to formal requests for production and other discovery requests 
Negotiate final resolution with claimants or their legal representatives, considering ADR forums 
Review and process justified claim and litigation expenses
Identify potential fraud indicators for potential SIU assignment
Obtain settlement agreements, approved releases or suit dismissals on claim resolutions

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to


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Other details

  • Pay Type Salary
  • Landstar Risk Management, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America
  • Orlando, FL, USA
  • Tampa, FL, USA