Orientation Coordinator - Field Operations Center - Mesa, AZ

Mesa, AZ, USA Req #1557
Friday, June 4, 2021

Posting closes: 5/11/2021 at 11:59pm

Reports to: Katie Yaryan

Grade: E3

Location: Mesa, AZ 


To instruct new BCOs and Operators on Landstar policies, practices and procedures, and provide them with the supplies and information they will need to be successful at Landstar.



Provide an open forum where new BCOs and Operators are encouraged to ask questions.

Acclimate new BCOs and Operators to the "Landstar System" (ie, how to find loads, how to get paid, who to call for help).

Instruct on Landstar policies, logging, hazardous materials, regulatory information and "Decision Driving" skills and techniques.

Stress importance of Landstar "tools" 

Assist new BCOs in calculating their "Cost per mile".

Update BCO and Operator files in iSeries 400, as necessary.

Provide solutions for BCO and Operator questions/problems/concerns.

Perform as a back-up for other Orientation Coordinators out due to illness, vacation, etc.

Participate in Safety meetings; may be during non-business hours, weekends or off-site.

Track expenses for individual Orientation Center including motels, lunches, etc.

Handle incoming calls from BCOs and Operators.

Special projects and assignments as needed.

Other duties may be assigned.

Must perform duties to the standards of the job description and comply with the company's policies, practices and procedures.






To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Prior experience in trucking industry, preferred

Prior experience within Landstar, helpful

Ability to work in a sometimes complex, fast-paced, and moderately stressful environment

Excellent customer service skills

Proficient in data entry

iSeries 400 skills, preferred

Working knowledge of Word, Excel, PowerPoint, helpful

Excellent verbal and written communication skills

Ability to work in a multi-task oriented environment

Ability to perform quality work with minimal supervision and manage time wisely

Excellent organizational skills

Ability to travel



High school diploma or general education degree (GED); or one to two years related experience and/or training, preferably in operations or safety; or equivalent combination of education and experience.

Experience as a truck driver is helpful.

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.


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Other details

  • Pay Type Salary
  • Mesa, AZ, USA