Service Specialist - Carrier Qualifications

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #1718
Friday, August 27, 2021

Location: Jacksonville office or work at home


SUMMARY

Act as a customer service provider and specialist to all Landstar agents and third party carriers making qualification inquiries. Implement carrier qualifications through established processes

 

ESSENTIAL REQUIREMENTS

  • Respond to incoming calls and email inquiries
  • Enter information into various databases
  • Perform timely processing of insurance renewals
  • Request carrier information and documents from internal and external sources
  • Provide support to departments outside of Capacity Qualifications related to Brokerage database updates
  • Other duties as assigned 

REQUIRED SKILLS

  • Multi-tasking skills
  • Excellent communication skills
  • Strong organizational skills
  • Teamwork is essential
  • Data entry skills of 88 KPM 

PREFERRED SKILLS

  • Working knowledge of Word and Excel
  • Working knowledge of IBM i or similar transportation management system 

EDUCATION, CERTIFICATIONS, AND EXPERIENCE

  • High school diploma or general education degree (GED) required
  • Three months to one year related experience required
  • Three months to one year for proficiency in role

 

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

 

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

Other details

  • Pay Type Hourly
  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America