Customs Coordinator - International & Air Operations

Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #1783
Tuesday, October 5, 2021
Coordinate the operations and customer service of International, NVOCC agents from the corporate HQ support center and across the agent network. Ensure that international NVOCC shipments are serviced properly and agents and employees are managing international NVOCC business in accordance with company policies and procedures.

Coordinate the documentation required by U.S. Customs and Border Protection for entry of goods into the U.S. on behalf of our Landstar agents' importer customers.  Maintain and keep current all customs compliance documentation.  Process documents through the Company's ABI system, obtaining Customs' release and other government agency releases as appropriate.  Work closely with Landstar agents and other corporate departments to deliver high level of service to customers.  Perform other duties as assigned.      


ESSENTIAL RESPONSIBILITIES include the following: 
Independently research ocean freight rates and recommend the most reliable and economical routing.
Coordinate the movement of shipments with service providers to meet the requirements as requested by our agent or his customer.
Communicate with agents and/or customers and co-workers to facilitate the efficient movement of cargo.
Interpret ocean carrier rate changes and as a result maintain internal rate quotation software as required as well as the input of new service contract rates.
Execute the company compliance program with NVOCC agents concerning the shipment of hazardous materials, denied parties listing, import and export licensed cargo, FMC regulated tariff filing issues and more.
Train new NVOCC agents on Landstar international policies, procedures, and systems. 

Custom Brokerage Operations
Facilitate customs clearance on behalf of Landstar agents and their importer customers.
Maintain and keep current all customs compliance documentation.
Ensure collection of documents with Landstar agents.
Timely creation and filing of customs entries.
Ensure communication of clearance status to Landstar agents.
Communicate with U.S. Customs. 

Minimum of 3 years current work experience in ocean transportation intermediary or VOCC (vessel operating common carrier) operations activities in the USA
Basic knowledge of U.S. Administration Regulations (e.g. FMC, Hazmat, EAR) and other government agency requirements
Good working knowledge of domestic and international geography including countries, major cities, and seaports
1 year of customs brokerage experience (no broker's license required).
Computer skills including MS Office applications
Strong verbal and written communication skills
Must be able to multi-task 

Minimum Education: High school diploma or general education degree, required; Associate's degree (A.A.) or equivalent from a two-year college or technical school, preferred;


Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to


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Other details

  • Pay Type Hourly
  • Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America