Segra activation engineers work with internal teams and customers to deliver our suite of Ethernet products and services. Strong understanding of layer 2 and layer 3 technologies and associated disciplines required. Applicants must have strong teamwork, analytic skills and be self-motivated to meet objectives. Work with many types of customers (small, large, vendor, government and carrier) as
well as cross functional teams within the organization. Daily work is primarily assigned through scheduling while some is driven through tasks in our work flow or via direct assignment. This position is for a first shift with a rotating on call schedule.
Duties & Responsibilities
Work with internal teams and customers to activate Ethernet devices and services.
Upgrade new and existing Ethernet devices and services.
Assign ipv4/ipv6 address space.
Create scripts for Ethernet NID and lateral deployments.
Deactivate Ethernet devices and services.
Troubleshoot activation issues pre and post turn up (trouble tickets).
Rotating on call
Education: Networking, Computer Science or IT degree with Cisco Certified Network Associate (CCNA) or equivalent experience.
Experience: Minimum 5 years in telecommunications industry.
- Direct communication with customers (small, large, internal, vendor, government and carriers).
- Critical thinking skills for testing and troubleshooting.
- Ability to multitask in a fast paced environment while still meeting target dates.
- Excellent communication and customer service
Possess strong analytical skills and problem-solving skills.
Experience working in a cross-functional organization
IPv4/IPv6 addressing (Static & Dynamic)
Layer 2 (MPLS, G.8032, STP, VLAN 802.1q, CDP, LLDP, ARP)
Layer 3 (eBGP, iBGP, EIGRP, OSPF, ISIS, DHCP, DNS, NAT)
Ethernet services (VPLS/ELAN, ELINE/P2P, VPRN/VRF)
Application (WIFI, Telnet, SSH, Packet Capture)
RFC 2544 & Y.1564 testing
Cisco (9000x, 3600ME, 3750ME)
Ciena (51xx, 39xx)
Adtran (6250, 908)
Adva (2xx, 11x)
Alcatel (7750, 7450)
- Job Family 50
- Pay Type Salary
- Columbia, SC, USA
- Roanoke, VA, USA
- Waynesboro, VA 22980, USA