Covington, VA 24426, USA ● Daleville, VA, USA ● Waynesboro, VA 22980, USA Req #1074
Thursday, April 22, 2021

 Lumos Networks, A Segra Company is looking for a talented Sales Representative to join our team.  The Inside Sales Representative will sell Broadband, Voice, TV and any features to residential accounts via inbound/outbound calling.  Team members are expected to provide unparalleled customer service by answering customer inquiries, promoting and selling products and services. Responsible for follow-up, closing sales, building and maintaining internal and external customer relationships, making outbound calls on a regular basis. Maintain a strong understanding of all residential offerings from Lumos Networks. Data entry, customer management and systems access/usage required daily.

Duties & Responsibilities

*Sell DSL, Fiber, Voice, and Video to residential accounts via inbound or outbound calls, chats, emails, and leads while meeting monthly, quarterly, yearly sales targets.

*Follow up with CLEC and ILEC orders.  Upsell residential accounts when applicable.

*Stay up-to-date with competitive products, new or changes to methods and procedures, and new promotions.

*Manual sales, call, and referral tracking.



Education:  BS or BA in Business Administration or Marketing preferred.

Experience:   Two to three years of sales and customer service experience. Knowledge and understanding of telecommunications industry and related products preferred. Proficient in Microsoft Office.

Key Competencies:  Must have excellent oral, selling and listening skills.

Waynesboro, VA, Daleville, VA, or Covington, VA- Remote work available in these areas

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Other details

  • Pay Type Hourly
  • Required Education Bachelor’s Degree
  • Covington, VA 24426, USA
  • Daleville, VA, USA
  • Waynesboro, VA 22980, USA