Community Mental Health Nurse Care Manager

Philadelphia, PA, USA Req #511
Tuesday, May 4, 2021

Project HOME_Tag_HighRes

Job Summary The Community Mental Health Nurse Care Manager is a key member of an integrated health care team and instrumental to its success.  The primary focus for this position is providing care management to targeted patients with serious mental illness at the Stephen Klein Wellness Center, the HUB of HOPE, Outreach services and in the Project Home Residences.  

Essential Duties and Responsibilities  

  • Serves as the primary care coordinator between high risk patients with serious mental illness, the Senior Clinical Lead Mental health, behavioral health provider, dentist, hospital-based service providers, financial assistance specialist, residential and/or behavioral case manager, peer specialist, visiting nursing agency, community health worker and/or other specialists.
  • Manages the prior authorizations, scheduling and administration antipsychotic injections for all patients at SKWC and the HUB.
  • Helps with care coordination and scheduling for patients with serious mental illness living in Project Home Residences with appropriate psychiatric care.
  • Demonstrates excellence in clinical care
  • Educates and counsels patients and their families about issues related to serious mental illness.
  • Coordinates care with primary care nurse managers to ensure comprehensive and integrative primary care and mental health care.
  • Demonstrates excellence in care management by coordinating care with intensive emphasis during care transitions
  • Participate in Quality and Risk Management Committee as designated.
  • Develop and maintain activities to achieve Patient Centered Medical Home as required.
  • Assists with clinical procedures
  • Document clinical and care management activity in NextGen.
  •  Provides nursing assessments and triage to walk-in patients as well as handles in-coming “sick” calls from high risk patients with serious mental illness per the Stephen Klein Wellness Center triage protocol.

Minimum Qualifications  

  • Current RN license
  • CPR certification
  • Prior experience delivering nurse care management services to patient with serious mental illness

Preferred Qualifications

  • BSN preferred
  • Public Health degree a plus
  • Knowledge and prior practice of trauma informed care
  • Proficiency in Microsoft Outlook
  • Prior experience as a Nurse Care Manager in a primary care setting. Experience working in FQHC or similar environment serving marginalized populations see as an asset.
  • Prior experience delivering services to patients who have experienced homelessness, and/or substance dependence, often complicated by histories of trauma.
  • De-escalation Training
  • Strong computer, organizational and administrative skills.
  • EHR experience
  • Commitment to social justice and racial equity


Project HOME is an Equal Opportunity Employer


The mission of the Project HOME community is to empower adults, youth, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.  Join us!  Project HOME has a long-standing commitment to equal employment opportunity for all staff and applicants for employment.  Employment decisions including, but not limited to, hiring selection, performance evaluation, administration of benefits, working conditions, associate programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

  • Job Family Mandatory Reporter
  • Pay Type Salary
  • Philadelphia, PA, USA