St. Columba's Assistant Program Manager

Philadelphia, PA, USA Req #525
Tuesday, June 8, 2021


The mission of the Project HOME community is to empower adults, children, and families to break the cycle of homelessness and poverty, to alleviate the underlying causes of poverty, and to enable all of us to attain our fullest potential as individuals and as members of the broader society. We strive to create a safe and respectful environment where we support each other in our struggles for self-esteem, recovery, and the confidence to move toward self-actualization.

Project HOME achieves its mission through a continuum of services comprised of street outreach, a range of supportive housing, and comprehensive services. We address the root causes of homelessness through neighborhood-based affordable housing, economic development, and environmental enhancement programs, as well as through providing access to employment opportunities; adult and youth education; and health care.

Project HOME is committed to social and political advocacy. An integral part of our work is education about the realities of homelessness and poverty and vigorous advocacy on behalf of and with homeless and low-income persons for more just and humane public policies.

Project HOME is committed to nurturing a spirit of community among persons from all walks of life, all of whom have a role to play in making this a more just and compassionate society.


The work of Project HOME is rooted in our strong spiritual conviction of the dignity of each person.

We believe that all persons are entitled to decent, affordable housing and access to quality education, employment, and health care.

We believe in the transformational power of building relationships and community as the ultimate answer to the degradation of homelessness and poverty.

We believe that working to end homelessness and poverty enhances the quality of life for everyone in our community.

We believe that the critical resources entrusted to us to achieve our mission must be managed honorably and professionally.


Job Summary
St. Columba is a low demand safe haven residence that serves 40 men who are living with mental illness and have experienced chronic street homelessness. Residents may also be facing substance use and/or health issues. The responsibilities of the Assistant Program Manager position include assisting residents with meeting goals such as obtaining housing, entitlement assistance, money and medication management, training in interpersonal skills and conflict resolution, as well as accessing substance abuse services. This position will provide support and an array of services that will promote wellness, recovery, community inclusion that will support residents in reaching goals toward obtaining housing. The Assistant Program Manager is responsible for the creation of a caring, supportive environment that contributes to the emotional, physical, spiritual, and mental well-being of all residents. This includes the supervision of staff (including support staff), maintaining an in-depth knowledge of residents, and administering the activities and operation of the program in a manner consistent with the mission of Project HOME.

Essential Duties and Responsibilities


·         Case Management -  Provide case management to assigned residents including but not limited to  identifying needs and establish goals and objectives using a person-centered approach. Assist residents with learning or improving skills to complete activities of daily living (scheduling and attending appointments, attending programs, recreational activities,  personal hygiene, laundry, budgeting, cleanliness of personal space and adherence to house rules).   Assist with referrals to community based services, the housing application process and income/mainstream benefits applications

·         Supervision– This position is responsible for the bi-monthly supervision of Support Staff and substitute staff at St. Columba, scheduling support staff shifts, and assisting the  Program Manager in organizing and leading bi-monthly Support Staff Meetings

·         Leadership - Possesses and demonstrates confidence, assertiveness and the ability to manage staff and direct certain program operations as assigned. Ability to prioritize and complete tasks and projects as assigned; models and maintains objectivity and displays a fair and level approach to conflict resolution and problem solving. Assists the Program Manager in activities that promote the attainment of goals/outcomes related to Project HOME’s strategic plan.

·         Staff Recruitment & Development - Practices a proactive approach to recruiting so as to ensure the availability and hiring of a diverse and qualified pool of staff to fill available positions; provides orientation, training, coaching, supervision, and evaluation to ensure the retention of high quality staff and the provision of effective service; ensures that staff are availed of relevant professional development opportunities to enhance the variety and quality of services.

·         Medication Monitoring- Responsible for the general oversight of medication monitoring activities including medication procurement, documentation and tracking/reporting medication errors.

·         Crisis Management – Ability to recognize and manage crisis situations effectively.

·         Documentation –Complete documentation as required including electronic recordkeeping system, supervision/evaluation documentation and completion of reports as required.

·         Meetings – Attend and participate in team meetings, case reviews and concurrent review meetings as scheduled along with other program or agency meetings as assigned.

·         Organizational Skills – Demonstrate ability to work independently in the community by managing time and daily schedule, making decisions with participants in the field and acting on them as needed, adjusting schedule based on emergencies and/or priorities, meeting daily and monthly productivity requirements and scheduling and keeping supervisory appointments on a routine basis.

·         Provide On-Call coverage as scheduled

·         Provide oversight of the program in the absence of the Program Manager.


Minimum Qualifications

·         BA/BS Degree

·         A minimum of 3 years of prior case management experience working with clients with a history of substance use disorders and mental illness.  Experience with working with individuals who are homeless is preferred.

·         At least one year of prior supervisory experience

·         Strong organizational, interpersonal and written communication skills

·         Strong computer skills – Proficient in Microsoft Outlook, Excel and Word

·         Ability to effectively work with persons with mental illness with co-occurring active substance use & implement person centered recovery plans for their program participation.

·         A willingness to listen and respond to others with empathy and compassion

·         Must have valid Driver’s License

Preferred Qualifications

·         Master’s Degree Preferred

·         Experience or Training in Trauma Informed Practice, Wellness Self-Management, Critical Time Intervention

·         Familiarity with Philadelphia Mental Health and Drug and Alcohol systems, and current  Housing Providers



Project HOME is an Equal Opportunity Employer

Other details

  • Pay Type Salary
  • Philadelphia, PA, USA