Elders Social Services Coordinator

3009 Portland Ave E, Tacoma, WA 98404, USA Req #260
Wednesday, July 21, 2021
The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

Closes:     August 4, 2021 @ 8:59 p.m. PST

Department:   Elder Services
Reports To:   Executive Director of Elder Services
Hours:            40 Hours/Week – Full Time
Salary:          DOQ + Benefits*                          


*The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.                                                       

Position Summary:       
Under the general direction of the Executive Director of Elder Services, this position provides social services, consultation, case management, and crisis intervention for Elders’ and their families in the home, community and office  by acting as an experienced guide and resource. In certain cases, this position may provide counseling services in close coordination with the resources available at Kwawachee/PTHA, to Elders. The employee is responsible for mental health assessments, care coordination, advocacy and related duties. 
Essential Duties and Responsibilities
  1. Reviews Elders services policies and procedures and makes recommendations for social service changes to the Executive Director. Participates in planning and implementing quality improvement activities.
  2. Makes home visits to assess elders psychosocial status. Conducts intakes and develops case plans for Tribal Elders who require financial, mental health, or other social service assistance.
  3. Communicates and works closely with all members of the health care team in development of the plan of treatment, including discharge plans, based on the psychosocial assessment and accepted social work interventions.
  4. Provides social work services in the home, including short term individual counseling, community resource planning and crisis intervention.
  5. participates with other Tribal entities on various committees, task forces, etc. that address the social needs of elders with regard to improving Elder care within the community.
  6. Compiles statistical data and writes narrative reports summarizing quality management findings, performance issues/standards, and use of services, etc.
  7. Provides casework and group work services to Elders in the community and their families through interviews of clients in crisis, assessment of needs and evaluation of available resources.
  8. Coordinates with Puyallup Tribal Health Authority to organize, and conduct Elder support groups including bereavement groups, support groups for elders experiencing depression, etc.
  9. Develops and maintains thorough knowledge of referral resources throughout the service/community area.
  10. Acts as a resource person for other members of the team, providing in-service education and consultation in understanding the social and emotional factors related to health problems.
  11. Maintains up to date knowledge of Medicare, Medicaid and other third party reimbursement sources.
  12. Maintains accurate and timely records, including clinical and progress notes, according to department policy.
  13. Develops and promotes a staff philosophy that encourages to do things for themselves and retain feelings of independence and self-esteem.
  14. Develops strategies to achieve departments goals and objectives; understands need to adapt to changing conditions and priorities.
  15. Displays a willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making processes; makes timely decisions.
  16. Educate patients, families, and the community on self-care and well-being concepts and practices.
  17. Follows instructions and responds promptly to management direction.
  18. Maintains up to date knowledge of field by participating in continuing education activities.
  19. Must maintain and follow HIPPA, Privacy Laws and adhere to the highest level of confidentiality.
  20. Performs other duties as assigned.

Supervisory Responsibilities

No supervisory duties.
Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s Degree in Social Services is required and Masters in Social Work is preferred.

Must have a minimum of two years previous work experience in a related position.

Effective supervisory experience is preferred but not required. 

Intermediate to advanced computer skills in word processing, spreadsheets, and Microsoft Outlook is required.

Language Skills

Ability to read and interpret technical procedures and instructions, write routine reports, procedural instructions and assist with grant applications.  Ability to effectively present information to Elders, Families and those working with the Tribe.


Mathematical Skills

Ability to accurately calculate figures and amounts such as dosages, proportions and percentages, area and volume. 


Reasoning Ability

Ability to understand instructions and interpret appropriateness, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  


Other Skills and Abilities

Ability, knowledge and sensitivity to work closely with Tribal Elders and Tribal community.

Must submit and be able to pass a criminal background check prior to employment and periodically after employment.

Must have a valid Washington State driver’s license and be insurable, and must sign a release of information to obtain a Washington State Driving Abstract.

Must have or be able to obtain CPR/First Aid certification within the first 90 days of employment.

Must demonstrate a sensitivity to working in a culturally diverse environment.

Must provide several references that validate the applicant’s good character and trustworthiness to work with Elders.

Must be available to respond to after hour emergencies.

This position may be required to telework on either a part time or full time basis depending upon the needs of the department and the organization.  If required to telework, employee agrees to complete the Telework Agreement and abide by the Telework Policy and work expectations.



Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to operate a typewriter, personal computer, multi-line telephone, calculator, facsimile and photocopier and other office equipment.
  • Requires the ability to read, write, communicate, and interpret information accurately in English.
  • Requires the ability to concentrate and consistently produce accurate work.
  • The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. 
  • The employee is occasionally required to stoop, kneel, crouch, or crawl. 
  • The employee must occasionally lift and/or move 10 to 50 pounds.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The noise level is usually moderate.
  • The physical exertion is low to moderate.
  • Work is performed in an office setting, community, healthcare institutions and possibly in the home.
  • There are frequent employee contacts and interruptions during the day.
  • Travel to Puyallup Tribal Elders homes throughout the service area.
  • Work may be performed outside of normal business hours.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. 

Indian Preference Employer as Required by Law


Online Application Tips:

1.         If you are using a MAC, use Safari. If you are using a PC, use Chrome.  

2.         Do not use a mobile cellular device.

3.         Upload additional documents (resume, cover letter, letters of recommendation, tribal documentation, etc.). Please include copies of any required degrees, certificates, training, etc.

4.         Native Hiring Preference – If selecting a native category (native, spouse, descendant), send in the appropriate documentation. If you have any questions about the hiring preference policy or what document to send in, contact us.

5.         Provide 3+ references. We cannot obtain references from direct family members (parents, grandparents, siblings, or children). One reference must be a recent past or present supervisor. We prefer the rest of your references to include co-workers, subordinates, or other supervisors, but we can accept a personal reference from someone who is familiar with your work ethic, skills/abilities, and attendance.

6.         To add more employment, education, or references, click on the small blue + sign in the upper right corner of the page. 

7.         When entering salaries, use only numbers. Do not use any other characters (such as , . or $).

8.         After you submit your application, you will receive an email confirmation. If you do not receive an email, please call contact Human Resources to confirm receipt.


If you have any questions about the online application, please call (253) 573-7863

or email jobs@puyalluptribe-nsn.gov.




Native American preference applies and job placements are given on a competitive basis, using job related factors.  Because of the large number of applications received and limited job positions, your application will not guarantee employment.

Other details

  • Pay Type Hourly
  • 3009 Portland Ave E, Tacoma, WA 98404, USA