Quality Technician

Charlotte, MI 48813, USA Req #929
Tuesday, June 8, 2021
Utilimaster moves ahead of the competition when commercial trucks and upfit services require precision, planning, peerless people, and the perfect vehicle. Our vehicles deliver for well-respected global brands in the package delivery, ecommerce, food and beverage, linen and laundry, grocery and pharmaceutical markets. Utilimaster is a top-tier go-to-market brand of The Shyft Group (NASDAQ: SHYF), North America’s leader in specialty vehicle manufacturing, assembly, and upfit for the commercial, retail, and service specialty vehicle markets. The Shyft Group rebranded in 2020 to reflect a new focus on high-growth end markets to help ensure long-term profitable growth. 


The Quality Technician position is responsible for facilitating various quality activities which includes but is not limited to identifying defects, facilitating containment, communicating with affected parties, monitoring defect rates on in-process and finished production units and assisting with the Problem-Solving process.


  • Safety and Company Policies:
    1. Practice and promote the company’s safety standards and policies
      1. Report potentially unsafe conditions
      2. Adhere to the company’s code of ethics and policies
  • Must understand the process and inspection requirements of final inspection, including other inspection gates.  Can substitute for other quality auditors when needed. 
  • Maintains, posting, tracking, auditing, removal and archiving of Quality Alerts for assigned area.
  • Facilitates the nonconforming material and containment process by review of quality issues and associated parts/documentation with the production team.  Facilitates associate training to ensure containment/product expectations.
  • Performs daily audits of posted Quality Alerts to verify containment effectiveness and identify gaps in implementation effectiveness at audit zones, special containment zones and at the source.
  • Serves as a quality liaison between/amongst shifts to assure quality follow through on differing shifts. communicate information and follow-up on open actions.
  •  Ability to collect, analyze, and publish quality data to the Quality Engineering team and other affected team members.
  • Supports quality processes such as receiving inspection and/or gage calibration.
  • Assists in collecting and summarizing measurement data for part evaluations.
  • Works under the direction of the responsible Quality Engineer on implementation of new, modified, or repaired inspection equipment such as gages, boundary samples, check fixtures and error-proofing equipment.
  • Supports qualification activities such as Gage R & R studies other applicable MSA studies with the Quality and Engineering team.
  • Assists responsible Quality Engineer on the development of associate job instructions and supports training efforts.
  • Assist with quality activities related to Lean Projects, Special Projects and Automation Projects
  • Participate in Root Cause Analysis, Failure Modes and Effects Analysis, Practical Problem Solving and other quality processes
  • Supports the quality audit process as an active participant per the Quality Management System as Layered Process Audits, Corrective Action Audits and Control of Non-Conforming Product.
  • Any other duties as assigned by the Quality Manager.


    • High School Diploma or GED equivalent.
    • 2+ years of relevant work experience in quality field.
    • Math skills with SPC understanding is preferred.
    • Excellent attendance track record.
    • Ability to use basic measurement and inspection tools
    • Self-motivated, team player with positive attitude and ability to stay on task.
    • Ability to understand Engineering documents such as part prints and assembly drawings


    Computer Skills


    • To perform this job successfully, an individual should have knowledge of basic email, Spread Sheet, Word Processing Software; Minitab knowledge is a plus.

    This job description is intended to outline those functions typically performed by individuals assigned to this classification. This description is not intended to be all - inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility. Utilimaster reserves the right to change or assign to this position as required.

    Utilimaster is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identify, disability or protected veteran status. 

    Other details

    • Job Family Quality
    • Job Function Indirect
    • Pay Type Salary
    • Charlotte, MI 48813, USA