Telehealth MTM Center - Undergraduate Intern
Our goals are to provide excellent service, utilize advanced technology, and proficiently deliver results. To accomplish these goals, we constantly seek individuals who look for ways to do things better. We are a company whose
cultivates teamwork, rewards excellence, focuses on quality for every aspect of our business, and promotes community involvement.
Tabula Rasa HealthCare (TRHC) is a leader in providing patient-specific, data-driven technology and solutions that enable healthcare organizations to optimize performance to improve patient outcomes, reduce hospitalizations, lower healthcare costs, and manage risk. Medication risk management is TRHC’s lead offering, and its cloud-based software applications, including EireneRx® and MedWise™, provide solutions for a range of payers, providers and other healthcare organizations.
TRHC empowers our employees to provide excellent service, utilize advanced technology, and proficiently deliver results. Our 32Fundamentals are what we are and who we are. Our culture cultivates teamwork, rewards excellence, focuses on quality for every aspect of our business, and promotes community involvement. As a part of our team, you will help us bring innovative service models to healthcare, improving patient outcomes.
If you are seeking the opportunity to be part of a dynamic, innovative team made up of people who are passionate about their mission - come to MedWiseRx and help us make a difference in our community!
MedWiseRx (a division of Tabula Rasa Healthcare) is a growing and innovative health care company whose mission is to provide the highest quality healthcare solutions for health plans, patients, and caregivers through Medication Therapy Management (MTM) programs, services and products.
MTM is a personalized service designed to optimize health outcomes for individual patients. Through the MedWiseRx program, pharmacy interns, pharmacy technicians, and pharmacists as a team work directly with patients, their providers, and community pharmacists to ensure optimal treatment while reducing the risk of adverse events and drug interactions. The MedWiseRx program is unique in its ability to identify and triage drug-related problems at a population level on a per patient basis.
Though candidates near our local Clinical Contact Centers are preferred, we may consider remote employees for this opportunity.
REMOTE WORK REQUIREMENTS
- Ability to commit to a minimum of 10 hours per week.
- A quiet workspace
- A computer
- A reliable high-speed internet connection
- A landline or other dedicated phone
As a MedWiseRx employee you’ll enjoy:
- An environment of excellence and high-quality service where you’ll learn and grow.
- Flexible schedules
- Focus on people, communication, trust, and improvisation.
- A relaxed work environment
An Undergraduate Intern is responsible for performing administrative duties, tasks, and assignments supporting both MedWiseRx Medication Therapy Management (MTM) programs and services and MedWiseRx administrative operations. The assigned responsibilities primarily focus on gaining a comprehensive understanding of pharmacy operations and career opportunities, as well as providing medication management therapy services to patients with all types of medication management needs.
Under the direct supervision of a pharmacist, provides medication management services to patients and clients of MedWiseRx such as:
- Makes outbound “cold calls” offering medication management services to patients.
- Completes comprehensive medication reconciliation live and over the phone.
- Provides behavioral counseling via a structured interview format as required by the program sponsor and clients. The structure of counseling sessions may vary depending on program sponsor.
- Documents all services provided and recommendations made including declination of service by patients.
- Maintains performance standards including, but not limited to call volume and quality, consistent with other center undergraduate interns
EDUCATION: A High School diploma or G.E.D.; and be currently enrolled in a pre-health, pre-pharmacy, or pre-medical program with an approved and accredited college or university.
EXPERIENCE: No direct experience required. Preferred: prior experience working in a call center environment and/or with a geriatric population in a healthcare environment.
CERTIFICATES, LICENSES, REGISTRATIONS: Must possess and maintain a Pharmacy Technician License or obtain a Pharmacy Technician Trainee License from the respective State Board of Pharmacy.
The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to ancestry or national origin, race or color, religion or creed, age, disability, AIDS/HIV, gender, marital or family status, pregnancy, childbirth or related medical conditions, genetic information, military service, protected caregiver obligations, sexual orientation, protected financial status or other classification protected by applicable law.
- Pay Type Hourly
- Tucson, AZ, USA