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Customer Support - Customer Support Associate

Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America Req #118
Saturday, June 5, 2021

POSITION OVERVIEW:

Provide a high level of customer satisfaction (both internal and external customers) for all Customer Service issues including timely follow up and documentation to ensure appropriate problem/issue resolution.

Act as a liaison between the retailer and all departments within the Company to ensure a high level of customer satisfaction.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide a high level of Customer Service to all customers, both internal and external
  • Enter all orders accurately as required
  • Issue credits/debits/return authorizations to accounts based on pre-established Company policies
  • Handle calls with customers to maximize Bozzuto’s profit and customer satisfaction
  • Enter documentation in customer relations database



     

    Training hours for the first 3 weeks:

    Monday - Friday, 8am-4:30pm

     

    Regular shift: 

    Monday, Wednesday, Thursday, Friday, 8:30am-5pm

    Saturday, 7am-3:30pm 


Other details

  • Pay Type Hourly
  • Hiring Rate $15.00
  • Job Start Date Monday, June 14, 2021
  • Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America