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Customer Support - Customer Support Associate

Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America Req #118
Wednesday, July 28, 2021


POSITION OVERVIEW:

Provide a high level of customer satisfaction (both internal and
external customers) for all Customer Service issues including timely follow up and documentation to ensure appropriate problem/issue resolution. Act as a liaison between the retailer and all departments within the Company to ensure a high level of customer satisfaction.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide a high level of Customer Service
to all customers, both internal and external
 
Enter all orders accurately as requires authorizations to accounts based on pre-established Company policies
 
Issue credits/debits/return

Handle calls with customers to maximize

Bozzuto’s profit and customer satisfaction
 
Enter documentation in customer relation database

 



Other details

  • Pay Type Hourly
  • Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America