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  • Waterford, Ireland
    Req #3542
    Thursday 17 June 2021
    SUMMARY  To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.  The successful candidate will work in both Waterford and Clonmel test centres.     DUTIES & RESPONSIBILITIES   To receive test candidates and test centre visitors upon arrival.        To take required security/verification precautions of test candidates on arr ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #3536
    Tuesday 15 June 2021
    Primary Responsibilities Answer queries via phone and email. Make outbound calls as and when required. Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.) Prepare the test centers before they go Live for conducting Exams. Keep self-updated on training, new initiatives and latest updates. Actively work to meet/exceed the desired metrics/parameters. Create and document ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #3518
    Friday 4 June 2021
      Job Title                            : Customer Service Representative - Japanese Speaking Reports To                       : Team Leader Working hours                : 8:00am - 5:00pm   Job Description   To assist the candidate with all aspects of the testing process from registration to test delivery To interface between candidates, clients and test sites in a professional and efficient manner Follow company g ... More
  • London, UK
    Req #3512
    Tuesday 1 June 2021
    SUMMARY  Please note that due to client requirements, the candidate must have US citizenship/greencard. To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.     DUTIES & RESPONSIBILITIES   To receive test candidates and test centre visitors upon arrival.        To take required security/verification precautions of test can ... More
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Req #3474
    Monday 24 May 2021
    SUMMARY: The role of a Candidate Care Specialist is to deliver exceptional customer service while ensuring international testing accommodation scheduling and candidate complaints are resolved in a timely and compliant manner while working closely with internal teams and clients to implement the best possible solution. As the candidate facing entry point for testing accommodations, critical defects and escalations, Candidate Care Specialist are the key to service excellence – utilizin ... More
  • Toronto, ON, Canada
    Req #3410
    Wednesday 5 May 2021
    SUMMARY Please note that applicants must have US citizenship/greencard in order to apply for this vacancy To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.   DUTIES & RESPONSIBILITIES  To receive test candidates and test centre visitors upon arrival.       To take required security/verification precautions of test candidates on arrival by checking identification and confirming lice ... More
  • Dundalk, Co. Louth, Ireland
    Req #3398
    Tuesday 27 April 2021
    SUMMARY We are seeking a highly motivated individual looking for an opportunity in a global organization to be part of a team, responsible for the identification and resolution of system problems. This includes but is not limited to receiving escalated problem calls and tickets, troubleshooting the problem and escalating to the appropriate teams where necessary. The analyst should be able to document any resolutions or processes (knowledge base) that will improve the team’s ability t ... More
  • Ireland
    Req #3397
    Tuesday 27 April 2021
    SUMMARY The Level 1 Helpdesk Technician is a key member of the Global Test Center Support (GTCS) of Prometric and must possess a strong customer service with high-quality technical service and solid work ethic. This role provides value to GTCS through proper management of Test Centers. Technical Service is the main competence of a Level 1 support, having the ability to follow documented procedures and execute effectively. The candidate must be an experienced technical support personnel w ... More
  • United Kingdom
    Req #3324
    Thursday 18 March 2021
    Job Title:                                 Team Lead, Software Development Reports To:                             Manager – Software Development Department:                          Software Development Location:                                Remote Position   SUMMARY The Software Developer Lead will utilize their knowledge of principles, practices and procedures related to programming and application server operations to develop and maintain prog ... More
  • Cavan, Ireland ● Cork, Ireland ● Dublin, Ireland ● Dún Laoghaire, Dublin, Co. Dublin, Ireland ● Dundalk, Co. Louth, Ireland ● Ireland ● Leinster, Ireland ● Mullingar, Co. Westmeath, Ireland ● Wicklow, Ireland
    Req #3309
    Thursday 11 March 2021
    Job Title:                                 Team Lead, Software Development Reports To:                             Manager – Software Development Department:                          Software Development Location:                                Remote Position   SUMMARY The Software Developer Lead will utilize their knowledge of principles, practices and procedures related to programming and application server operations to develop and maintain programs writ ... More
  • Dundalk, Co. Louth, Ireland
    Req #3023
    Friday 23 October 2020
    We are seeking a highly motivated and self-managed individual to become part of a global team, responsible for the management and resolution of system problems. This includes but is not limited to taking ownership of problem cases which have been escalated by other support teams, managing and resolving system outages, and identifying and driving application defects to resolution. The Problem Analyst should be acutely aware of the company’s operational needs and be able to prioritize all work bas ... More
  • Japan, 〒101-0062 東京都千代田区神田駿河台4丁目6
    Req #2011
    Thursday 13 June 2019
    Essential Qualifications & Experience: - Working knowledge of MS: Word, Excel, and Power Point. - Excellent facilitation/communication skills. - Japanese native level and good written and oral communication skills in English (reading scientific papers, writing email/reports, attending meetings, etc.). - Excellent attention to detail and accuracy. - Ability to prioritize and handle multiple projects simultaneously - Ability to work under pressure and meet exacting deadlines   Desirable ... More
  • Gurugram, Haryana, India
    Req #2002
    Tuesday 11 June 2019
    POSITION SUMMARY   The Operational Services Supervisor at Prometric supervises a team of Operation Services Specialists. This team serves as the primary point of contact for an assigned portfolio of test delivery points (test centers, proctors, events, etc.) working in a team-based environment.  This individual will oversee and manage a team of up to seven specialists who will triage urgent requests and work with test delivery staff to properly resolve all inquiries.  This incl ... More
  • Gurugram, Haryana, India
    Req #1954
    Tuesday 4 June 2019
    Position Description:   Support the clients & provide resolution of procedural, process, information and technical problems for requests from testing center administrators submitted by Inbound Calls, email, chat. Multitask and support customers on more than one channel, call & chat at the same time. Document & provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Inc ... More