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  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #976
    Thursday, June 17, 2021
    SUMMARY This position will keep all floors (tile, carpet, cement, etc.) throughout resort properties meeting resorts high standards of clean. ESSENTIAL DUTIES AND RESPONSIBILITIES Have complete knowledge of our floor cleaning equipment and all floor cleaning supplies. Be familiar with the complex and outlying areas. Exhibit great customer service skills with internal and external guests at GTRS. Keep radios, pagers, keys and vans safe/clean and s ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #975
    Wednesday, June 16, 2021
    SUMMARY Responsible for safely and efficiently delivering linen to and from the laundry building to any of the other complexes, and to distribute clean linen to the proper locations within these complexes.   ESSENTIAL DUTIES AND RESPONSIBILITIES Pick up all soiled linen from each designated area (areas change seasonally) Deliver clean linen to each designated area (areas change seasonally) Ensure cleanliness of linen truck is maintained at all time ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #974
    Monday, June 14, 2021
    SUMMARY Serves meals to guests in their rooms by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Takes room service orders over telephone and relays orders to kitchen Set up trays with appropriate silverware and linen Sets up table and serves food from cart Answers questions regarding room service and responds to requests for additional food or drink service Collects or stacks dirty dishes on tray, table, or serving ca ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #972
    Friday, June 11, 2021
    SUMMARY This position checks guests into hotel rooms, acts as a resort ambassador with each guest, completes operations at the front desk, and maintains Grand Traverse Resort & Spa guest service standards and operational procedures.  ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome/bid farewell to guests Check in/Check out guests Maintain guest accounts Be knowledgeable of all resort activities Anticipate guest concerns/problems and deal with them before they become complaints ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #971
    Friday, June 11, 2021
    SUMMARY Fine Dining Server Assistant’s are responsible for creating an exceptional dining experience, greeting guests, and anticipating their needs. Responsibilities also include bussing tables, disposing of trash, maintaining the cleanliness of all restaurant areas, transporting dishes and silverware to the dish area.   ESSENTIAL DUTIES AND RESPONSIBILITIES Dispose of trash, maintain the cleanliness of all dining areas and fountain beverage stations Maint ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #918
    Wednesday, June 9, 2021
    SUMMARY Assist in supplying total guest satisfaction through prompt, courteous and professional service, while maintaining a highly motivated and well trained staff. Maintain high quality standards in regard to food production and presentation, sanitation and safety, and expediency of service lines. ESSENTIAL DUTIES AND RESPONSIBILITIES Supervise all beach club and pool bar employees Assist in the training and coaching of all beach club and pool bar employees ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #907
    Wednesday, June 2, 2021
    SUMMARY This position performs mechanical diagnostic and repair of vehicles and equipment that is used to perform maintenance tasks at the Grand Traverse Resort and Spa.  The employee must provide their own personal tools necessary to get their work completed. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates power and manual equipment and tools in a safe and proper manner to complete assigned tasks. Performs any necessary snow removal duties assigned during the wint ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #956
    Monday, May 31, 2021
    SUMMARY This position transports guests and employees to specific locations designated by resort, i.e. condos on property, casino, airport, employee housing, etc. This position also assists bell staff with guests at check in and out with luggage, answers questions and informs on all the amenities the resort offers, and assists with delivering amenities.  It is essential that this position use 4 Diamond language and presence at all times.  ESSENTIAL DUTIES AND RESPONSIBILITIES ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #968
    Monday, May 31, 2021
    SUMMARY This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort.   It will make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins. ESSENTIAL DUTIES AND RESPONSIBILITIES Initiate and aid in effective communication between housekeeping and all other departments. Provide great guest service to internal and external guests. Keep radio, c ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #969
    Monday, May 31, 2021
    SUMMARY Responsibilities include, but are not limited to, orientating and training of all new housekeepers to the housekeeping department. The Room Attendant Trainer will provide valuable feedback to the Executive Housekeeper and Supervisors as to the abilities of all new team members. Additionally, maintain levels of quality as established by the Executive Housekeeper, all activities of employees in assigned area, monitoring the daily cleaning and maintenance of rooms, hallways and line ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #970
    Monday, May 31, 2021
    SUMMARY This position is directly responsible for maintaining the cleanliness of all condos in each complex and the supervision of the Condo Room Attendants and Linen Porters. ESSENTIAL DUTIES AND RESPONSIBILITIES Vehicles should be kept clean inside at all times and proper care should be taken care of them.  If any damage occurs to a vehicle, Security must be notified. Update all room information by notifying the housekeeping office every hour on busy days, to en ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #965
    Friday, May 28, 2021
    SUMMARY The position directs convention services staff to exceed the Resort’s revenue goals and service expectations and is responsible for negotiating, selling and space management of guest rooms, conference rooms, and hospitality rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES Must maintain a visible presence with customer while on-site Strive for a zero-planning error communication Lead and participate in weekly meetings including the departmental meeting, op ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA ● Virtual
    Req #964
    Wednesday, May 26, 2021
    SUMMARY Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests Follow recipes and mix an assortment of coffee drinks Follow all sanitation rules and regulations for marketplace Daily, weekly, and monthly cle ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #963
    Thursday, May 20, 2021
    SUMMARY Responsible for the set-up and service of assigned banquet bar or hospitality functions in accordance with resort policies and quality/safety standards. To obtain optimum guest satisfaction, promote return business and maximize profitability. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive beverage assignments to set-up, service and clean Adhere to hotel/resort standards and state/local regulations, and to identify and correct potential problems Gre ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #962
    Thursday, May 20, 2021
    SUMMARY To provide the Banquet set up and service of assigned functions (ie; breakfast, lunch, dinner, hospitality suites and any other special services required).  ESSENTIAL DUTIES AND RESPONSIBILITIES Executes food and beverage service before, during and after banquet functions Demonstrate proper banquet set-up, service, and clean-up Work well under pressure and meet deadlines effectively Maintain proper cash controls Maintain storage ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #961
    Thursday, May 20, 2021
    SUMMARY To Promote Personal Training and maintain the integrity of the position by uphold the policies and procedures of the Grand Traverse Resort and Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop cliental through personal and direct contact with Members and Hotel Guests, via phone calls, being highly visible and the establishment of seminars and educational programs. Ensure all equipment is properly maintained and kept in working condition. Increase the r ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #958
    Friday, May 14, 2021
    SUMMARY This position responds to any maintenance repair requests, assesses the problem, and repairs or refers the situation to a supervisor for further action in a timely manner. Responsible for keeping all Resort property and equipment in good repair so guest satisfaction is achieved. Will design, construct or repair any carpentry needs throughout the entire property and monitor and repair any painting, wallpaper, tile, doors, carpet or drywall needs in the resort. ESSENTIAL DUTI ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #959
    Friday, May 14, 2021
    SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests.  You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person.  Safety is our # 1 concern.  You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner.  You will keep all resort property and equipment in good repair so guest satisfaction is ach ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #960
    Friday, May 14, 2021
    SUMMARY This position requires you to provide a “POSITIVE” and memorable experience for our guests.  You will do this by responding to any maintenance repair requests from our cloud-based hotel property management software and radio dispatch person.  Safety is our # 1 concern.  You will assess the problem, and repair or refer the situation on to a supervisor for further action in a timely manner.  You will keep all resort property and equipment in good repair so guest satisfaction is ach ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #953
    Monday, May 10, 2021
    SUMMARY Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar by performing the following duties   ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all customers Greet and serve customers both at bar and at tables Operate MICROS computer system. Complete accurate closing shift reports and daily deposit drops Make alcoholic drinks/per resort recipes, etc. for serv ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #952
    Friday, May 7, 2021
    SUMMARY This position is responsible for the smooth transition of hotel guests to the front desk at the time of their arrival, including, but not limited to greeting the guest by opening car doors, helping with luggage, answering guests’ questions and informing the guests of all amenities available to them.   The Bellperson will also deliver amenities to guest rooms as needed.  It is essential that this position use 4 Diamond language and presence at all times.   ESSENTIAL DUTIES AND R ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #951
    Friday, May 7, 2021
    SUMMARY This position is responsible for the smooth transition of hotel guests to the front desk at the time of their arrival, including, but not limited to greeting the guest by opening car doors, helping with luggage, answering guests’ questions and informing the guests of all amenities available to them.   The Bellperson will also deliver amenities to guest rooms as needed.  It is essential that this position use 4 Diamond language and presence at all times.   ESSENTIAL DUTIES AND R ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #949
    Thursday, May 6, 2021
    SUMMARY This position diligently upholds the standards, policies, and interests of Grand Traverse Resort and Spa and ensures the safety and security of guests and employees, as well as their property.   ESSENTIAL DUTIES AND RESPONSIBILITIES Be familiar with building and grounds layout and possess a working knowledge of all departments and outlets including closing procedures Monitor incoming and outgoing persons at the employee entrance/exit Be res ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #947
    Wednesday, May 5, 2021
    SUMMARY This position is responsible for maintaining levels of quality as established by the Executive Housekeeper, all activities of employees assigned, and supervision of the daily cleaning and maintenance of all public and employee areas.    ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor OSHA standards and promote a safe environment for all housekeeping staff, including partaking in monthly safety training. Complete and submit any required reports or paperwork s ... More
  • Grand Traverse Resort and Spa, 100 Grand Traverse Village Blvd, Acme, MI, USA
    Req #946
    Tuesday, May 4, 2021
    SUMMARY To greet and welcome guests to outlet, assist in seating and maintaining organization and order within the restaurant   ESSENTIAL DUTIES AND RESPONSIBILITIES Provide quality products, excellent service and a friendly atmosphere for all customers Operate MICROS computer systems Greet customers using eye to eye contact when they enter with a smiling friendly manner Seat customers to their satisfaction. By rotating stations for servers ... More